SureStay By Best Western San Francisco Marina District

Chamber Rating

4.0 - (6 reviews)
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4
1
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Read Our 6 Reviews

Chamber Rating

4.0 - (6 reviews)
1
4
1
0
0
  • Arpo X

    You have to pay attention to two fundamental things. THERE IS NO ELEVATOR. You have to carry your suitcases by hand. And if it rains, you get wet. The other fundamental thing is that it has parking included but not for everyone. If you're late, you lost. Either you leave it on the street (on days when you can) or you go to a parking lot. There is no safe on the second floor. The rooms are updated and cleaned well every day. It has a microwave and refrigerator, as well as a coffee maker. The location is more... about 15 minutes from downtown Union Square. Knowing these limitations, the hotel zafa.
    Mar 31st, 2024

  • Diane Wagner

    Place was small but clean Quiet Good continental breakfast Felt safe- Always someone at front desk watching cameras Great location Parking included Great value Rooms: Basic Clean Nearby activities: Everything Safety: Front desk attendant always there watching security cameras Walkability: Chester St great
    Mar 24th, 2024

  • Crystal Muzik

    The room was very modern and spotless, and lots of lights. Small parking garage, fair price and a simple breakfast.
    Mar 6th, 2024

  • Demetrius Gainer (Meech)

    Actually a nice well located hotel. Felt safe. Free parking. Room was not well noise insulated. Bed was awesome though. Staff was friendly. Breakfast was adequate.
    Feb 28th, 2024

  • Tsova Anya

    We spent weekends at this hotel in December, shelling out $126 with parking and breakfast included. We arrived at 3 pm, right on check-in time, and managed to snag a spot in their parking. However, be warned, it's first-come, first-served, and spots can be scarce. Let's break it down: - The hotel is clean. - Rooms are well-equipped with a functional hairdryer, fridge, and even a microwave! - New furniture. - Convenient walking distance to Pier 39 and the bridge. - We forgot the jacket in the room and manager was so kind to take it and keep until we come. Management here is great and responsible! Now, let's talk about some cons: - Parking is a big deal. With around 40 rooms and only about 10 parking spaces, there's no guarantee you'll get one, especially during peak times. - Sound isolation is a miss. You'll hear everything at night, and the bright lamps outside make it feel like daytime even with curtains. - Despite the new furniture, the bathtub was showing its age. Slow drainage, and the jacuzzi wasn't doing its thing. Considering the price, it's a decent spot in the heart of SF. Just be aware of these quirks, and it's probably better if you're rolling in without a car.
    Dec 28th, 2023

Read Our 6 Reviews

About
SureStay By Best Western San Francisco Marina District

SureStay By Best Western San Francisco Marina District is located at 1940 Lombard St in San Francisco, California 94123. SureStay By Best Western San Francisco Marina District can be contacted via phone at 415-775-8116 for pricing, hours and directions.

Contact Info

  •   415-775-8116

Questions & Answers

Q What is the phone number for SureStay By Best Western San Francisco Marina District?

A The phone number for SureStay By Best Western San Francisco Marina District is: 415-775-8116.


Q Where is SureStay By Best Western San Francisco Marina District located?

A SureStay By Best Western San Francisco Marina District is located at 1940 Lombard St, San Francisco, CA 94123


Q What is the internet address for SureStay By Best Western San Francisco Marina District?

A The website (URL) for SureStay By Best Western San Francisco Marina District is: https://www.bestwestern.com/en_US/book/hotel-rooms.52158.html?iata=90000026&ssob=BLSSH0004G&cid=BLSSH0004G:google:gmb:52158


Q How is SureStay By Best Western San Francisco Marina District rated?

A SureStay By Best Western San Francisco Marina District has a 4.0 Star Rating from 6 reviewers.

Ratings and Reviews
SureStay By Best Western San Francisco Marina District

Overall Rating

Overall Rating
( 6 Reviews )
1
4
1
0
0
Write a Review

Arpo X on Google

image You have to pay attention to two fundamental things. THERE IS NO ELEVATOR. You have to carry your suitcases by hand. And if it rains, you get wet.
The other fundamental thing is that it has parking included but not for everyone. If you're late, you lost. Either you leave it on the street (on days when you can) or you go to a parking lot.
There is no safe on the second floor.
The rooms are updated and cleaned well every day. It has a microwave and refrigerator, as well as a coffee maker.
The location is more... about 15 minutes from downtown Union Square.
Knowing these limitations, the hotel zafa.

Business Response on Google Mar 29th, 2024
Thank you for taking the time to share your comments about your recent stay with us. We are sorry you encountered the limited parking spaces available and the elevator. Our goal is to provide outstanding hospitality in all areas of our hotel. We are grateful for your feedback as we continually strive to improve our efforts. We provide details regarding parking on our website. Our hope is that our guests will have this information prior to booking with us. We are always looking to improve our hotel and we are sad to hear the safe was not installed in the room during your arrival. We are diligently working to install the safes as quickly as possible. On a positive note, we are happy to hear your comments regarding the cleanliness and amenities provided in the rooms. We hope to have another opportunity to better your experience with us the next time your travels bring you back to our hotel.

Diane Wagner on Google

image Place was small but clean
Quiet
Good continental breakfast
Felt safe-
Always someone at front desk watching cameras
Great location
Parking included
Great value
Rooms: Basic
Clean
Nearby activities: Everything
Safety: Front desk attendant always there watching security cameras
Walkability: Chester St great

Business Response on Google Mar 25th, 2024
It brings us immense joy to hear that you had a great experience at the SureStay San Francisco Marina District! We are thrilled to know that our hotel's perfect location made it easy for you to visit various local attractions. Your feedback regarding the cleanliness of the hotel, our helpful and friendly staff, and the condition of the room is greatly appreciated. Wonderful to hear the parking added to the convenience of your stay. We eagerly look forward to welcoming you back for yet another enjoyable experience at our hotel in the near future.

Crystal Muzik on Google

image The room was very modern and spotless, and lots of lights. Small parking garage, fair price and a simple breakfast.

Business Response on Google Feb 10th, 2024
Thank you very much for taking the time to share your wonderful feedback following your most recent experience at SureStay San Francisco Marina District. I’m delighted we had the opportunity to welcome you and that you had such a wonderful time. We truly appreciate your gracious comments about our housekeeping staff and their attentive hospitality. We are fortunate to have them as a part of our team and are proud of their commitment to providing top of the line service. It will be our pleasure to share your kind compliments with them acknowledging their devotion to enriching guest experiences. We look forward to having the pleasure of hosting you again in the future when you visit the San Francisco area.

Demetrius Gainer (Meech) on Google

image Actually a nice well located hotel. Felt safe. Free parking. Room was not well noise insulated. Bed was awesome though. Staff was friendly. Breakfast was adequate.

Business Response on Google Feb 22nd, 2024
Thank you very much for taking the time to share your wonderful feedback following your most recent experience at SureStay San Francisco Marina District. I’m delighted we had the opportunity to welcome you and that you had such a wonderful time. It makes us so happy to hear that your experience was 4-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again!

Tsova Anya on Google

image We spent weekends at this hotel in December, shelling out $126 with parking and breakfast included. We arrived at 3 pm, right on check-in time, and managed to snag a spot in their parking. However, be warned, it's first-come, first-served, and spots can be scarce.
Let's break it down:
- The hotel is clean.
- Rooms are well-equipped with a functional hairdryer, fridge, and even a microwave!
- New furniture.
- Convenient walking distance to Pier 39 and the bridge.
- We forgot the jacket in the room and manager was so kind to take it and keep until we come. Management here is great and responsible!
Now, let's talk about some cons:
- Parking is a big deal. With around 40 rooms and only about 10 parking spaces, there's no guarantee you'll get one, especially during peak times.
- Sound isolation is a miss. You'll hear everything at night, and the bright lamps outside make it feel like daytime even with curtains.
- Despite the new furniture, the bathtub was showing its age. Slow drainage, and the jacuzzi wasn't doing its thing.
Considering the price, it's a decent spot in the heart of SF. Just be aware of these quirks, and it's probably better if you're rolling in without a car.

Business Response on Google Dec 29th, 2023
Thank you for sharing your great feedback. Your kind words regarding our Management and staff mean alot to our entire Team. We strive to provide the best experience for all of our guests and we are glad to hear the location and cleanliness provided a great experience. We also are happy to hear you were able to find a parking spot throughout your stay. Parking is very limited and on a first come first serve basis. We have 15 spots onsite. There is a public parking garage 1/2 a block from the hotel as well as street parking near the hotel. We are constantly looking to improve our hotel and guest experience and your feedback regarding the sound isolation, lighting and bathroom will be addressed. We hope to see you again soon. Travel Safe!

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