Metro by T-Mobile

Metro is a big scam. It does not provide what you pay for. They sell you home wifi but when you complain of repeated failures to connect and interuptions; Then Metro tells you the service is not available in your neighborhood. Then why did Metro sell me something fraudulently knowing it would not work. Why am I not getting the service I paid for. Metro blames the Customers instead of just reconnecting the friggin service customers paid for but do not receive. DO NOT GO WITH METRO. USE XFINITY OR ASTOUND. METRO IS A SCAM . METRO SUCKS. Then when you try to return the WiFi box, they tell you: "Oh, that is yours". So you basisly pay for a wifi box that's useless, and or is turned off at will by Metro, then they tell you, "No service in your neighborhood".
Mar 7th, 2024

Horrible sold me a phone that didn't work,then told me that I was stuck with it.
Feb 24th, 2024

My phone was during. I went to the store i was not allowed in even though it was 15 minturned off a week before the bill was dur.
Jan 16th, 2024

the stuff there are terrible. It was my first time in the US, and I knew very little about how to buy a service like this and I was in a hurry. What I needed was the lowest package, which cost only $40, but the man charged me 57. Next month I asked him how I was charged,he told me he bought an insurance of $12/month for my phone,which he did not mention last month. And I canceled it, but he still charged me $50, 5 dollars more and I thought that was the tax. And the next month I finally figured out that if I pay online, I would be charged only $40. The stuff there are misleading, and really really terrible.
Dec 18th, 2023

Man I hate rude customer service workers. Why is it the rudest ones never have a name tag!
Nov 17th, 2023