Health and Human Services Agency

Mar 5th, 2024

Feb 17th, 2024

Jan 14th, 2024

Dont go to this location, discriminate, rude to low income people, and dont even know their job, dont even know what non magi medical is
Jan 9th, 2024

I am utterly dismayed by the abhorrent treatment and pitiful inefficiency I have endured at the hands of the Health and Human Services Agency at San Diego's Ruffin Road. My numerous encounters with this woefully incompetent establishment have left me appalled, frustrated, and completely disheartened. I am a Cal Fresh recipient and have been forced to visit this office on no less than FIVE separate occasions to discuss my case. My dismal experience began when I was first instructed to submit my income documents, with a vague promise of a mere ten-day processing time. However, after two excruciating weeks, I was met with not a shred of information or even a hint of progress. Summoning every ounce of patience, I revisited the office only to be informed that my income documents had been deemed unclear during the scanning process. Furious, I promptly resubmitted the necessary paperwork on the same day, wasting no time in contacting them to ensure its receipt. Imagine my outrage when I was informed that my vital documents had somehow vanished into thin air! The sheer negligence displayed by this agency is utterly unforgivable. Attempting to salvage this farce of a situation, I promptly reached out the next day to expedite the handling of my case. To no surprise, days went by without a single update or glimmer of hope. Growing more desperate, I trudged back to the office after five agonizing days, only to be met with the epitome of discourtesy and disdain. The representative attending to me was not just unhelpful- she was downright rude. Instead of displaying even a shred of empathy or professionalism, she callously declared that I would yet again be subject to another 10-day waiting period for processing. And to add insult to injury, this disrespectful individual had the audacity to raise her voice and unleash her anger upon me. It was an appalling display of how this agency treats its own citizens. It is absolutely unacceptable that a mission-driven organization, entrusted with the welfare of citizens, could consistently furnish such an appalling level of service. I implore anyone considering seeking assistance from the Health and Human Services Agency at San Diego's Ruffin Road to think twice. The lack of transparency, efficiency, and plain human decency exhibited by this agency is nothing short of a disgrace. I demand prompt resolution, an apology for the countless inconveniences and emotional distress I have endured, and a thorough investigation into the systemic issues plaguing this agency. It is high time that the Health and Human Services Agency at San Diego's Ruffin Road is held accountable for their outrageous disregard for the well-being and dignity of those they are supposed to serve. This is a clarion call to action for those who still believe in the importance of a responsive and compassionate social service system. Together, let us bring attention to these grievances, amplify our voices, and ensure that no one else falls victim to the abysmal treatment and incompetence at the hands of an agency that exists to serve us, the citizens.
Dec 8th, 2023