Bill Metzger Plumbing

Jacob was very knowledgeable and helpful. Service: Water heater repair
Apr 10th, 2024

I was able to make an appointment quickly with no extra charge for a weekend water heater flush service. The technician arrived on schedule, did a great job, and took the time to explain the process to us. The only awkward issue was regarding the cost of the service. When I made the appointment, I was quoted a price for the service, and I verified this cost with a second person who called to confirm the appointment. During the service call, the technician informed me several times that was the wrong price for that service and it should have been almost 2.5 times more than the initial quote. He finally honored the original quote but I felt uncomfortable being put in the position of discussing a confirmed and verified charge with him. Perhaps having documentation of that original quote in the technician's paperwork would have eliminated this confusion.
Apr 9th, 2024

My experience with Bill Metzger plumbing was great. Professional, on time and they gave me a fair price.
Apr 9th, 2024

Jacob the technician was very professional and helped me to solve my issue. Good service
Apr 7th, 2024

Art came by the house and reviewed our options. He was very thorough and polite.
Apr 7th, 2024