Sentry Storage

Every single time Ive come here to add to my unit, they change the gate system. There is no consistently with these people. They do not inform guests via email or mail that theyll be changing the code system and yet they leave the building unattended during the day at random times with all of the Open signs still on. They will try to gaslight you and make you feel awful for the problems that this place has. They have a no loitering sign and yet today a man was loitering in the gate mechanism which was blocking anyone from entering. He didnt tell people that he wasnt there to work on anything, hes just there to look around. So during the time the staff and manager left the building unattended, there was a huge line of people waiting to get in, and nothing stopping them except sheer stupidity from the man in the uniform loitering around the gate. The management does not return phone calls even tho I have called numerous time to be informed of my new gate code or be explained how it works. Last year they had a flood and we all had to move our storage units and hundreds of people lost all of their property due to water damage. This place isnt built properly, doesnt function normally, theres no consistency, and has rude staff. Reconsider joining here if you read this. Im trying to arrange time off work to empty my unit out and be done with these people forever. Dont do business here.
Apr 10th, 2024

WATER DAMAGE! 2ND TIME! Do they care, nope. 1st the roof blew off, ruined everything in my unit.i was put in a different unit. WELL GUESS WHAT, year later WATER DAMAGE. Ruined my tools. They need to step up to the plate and reimburse me several months rent to compensate me, but they won't. They say "insurance claim" NO NOT THIS TIME! It was one thing doing it the 1st time, BUT THE SAME CUSTOMER! ME! HAD WATER DAMAGE AGAIN! They force you to pay extra for insurance because the building is falling apart. Why is it my responsibility to have to pay more when you claim my stuff is safe? Back your word up. Now I have to sue.
Apr 6th, 2024

Lady who helped us was very informative, professional and kind. I would give her raise !
Mar 22nd, 2024

Great value for a great price. Check In was easy and informative
Mar 17th, 2024

Feb 27th, 2024