Williams-Sonoma

Rarely do I give five stars, but this Williams_Sonoma deserves it because of the General Manager Yasmine who made the decision to do the right thing. I bought the W-S Professional Ceramic Nonstick pans at the beginning of this year. They are not nonstick they are stick pans. I hoped they would get better but they never did. I called the W-S warranty office, they said I'd have to go to the store for help, they can help only with on-line purchases, which made no sense, but OK. At the store it was explained to me that stores don't cover the warranties and have a 30 day return policy, so the guy on the phone gave the wrong information. Rather than make me go back to a call with the W-S warranty people who were no help, Yasmine made the decision to do what's right for the customer and exchanged the stick pans for another brand of the same price. Hopefully all W-S stores are as customer orientated as this one in Sacramento where Yasmine works. Thanks.
Jun 13th, 2023

Chefs dream-I could spend hours in this store. Really like all the products. Store is clean and organized.
Jun 7th, 2023

Feb 25th, 2023

Feb 7th, 2023

Great store to shop. Lots of good quality appliances and food items and cooking sauces,spices etc. Love it
Jan 31st, 2023