Walgreens

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Mar 11th, 2024

Feb 15th, 2024

This is a good pharmacy and I'm appalled @ the ppl who gv them such a low rating. Rude!
Jan 31st, 2024

The review is specifically for the Pharmacy staff and not for the store. The store and its staff are good. The pharmacy has staff with 0 customer service skills or empathy. They seem not to care and reflects a careless attitude, as if they are being forced on the job. No smiles or not even a simple gesture of " sorry for the wait, someone will be with you shortly" They seem to reflect an attitude of, you as a customer have come to us, so, will behave the way we like...very careless attitude and seem to giggle inside with other staff with absolutely no hurry or concern for the long wait. Always late a couple of minutes from the lunch break as well. Would specifically point out the lack of proper customer service for Christian and Joe working at the Redlands Walgreen Pharmacy on Lugonia Ave. Compared to Walgreens, CVS pharmacy has mostly reflected good attitude and customer service. Walgreens corporate management should have the Pharmacy staff undergo some good customer service workshops and teach them to reflect empathy towards the customers
Dec 21st, 2023

Let me start off by saying if I couldve given 0 stars thats definitely what this Walgreens deserves! The inconsistency in communication, such as receiving a call about your prescription being ready and then being asked to wait even longer, can be quite frustrating for customers. Additionally, the cleanliness of the location is another concerning issue that needs to be addressed, as I have attached pictures! I have been going to this location for almost 2 years now and Ive never seen it clean smh It's essential for a pharmacy to maintain a clean and organized environment for the safety and comfort of its customers. Improving communication and reducing wait times should be a priority for this location to enhance customer satisfaction. Hopefully, they take your feedback into account to make necessary improvements for a better experience in the future. But as of now I will be changing my pharmacy so I can make sure I protect my spirit, because this location definitely messes with my energy!
Sep 11th, 2023