Chamber of Commerce

      Sierra Central Credit Union

      ( 26 Reviews )

      Sierra Central Credit Union
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      Hours

      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:30 PM
      Tuesday:
      9:00 AM - 5:30 PM
      Wednesday:
      9:00 AM - 5:30 PM
      Thursday:
      9:00 AM - 5:30 PM
      Friday:
      9:00 AM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      2.8 - (26 reviews)
      10
      1
      1
      1
      13
      Read Our 26 Reviews

      Chamber Rating

      2.8 - (26 reviews)
      10
      1
      1
      1
      13
      › ‹
      • J A

        I have been banking here for over 5 year now and every year there is mistake with my deposits. When my tenants deposit their rent into my checking has mistaken it for a mortgage payment, which really screws up my accounting. Further more when I call them to have this corrected the banks customer service has me on hold up to an hour. Eve when I manage to leave a message I never get a call back or when I finally do the process starts all over again with hours of my time wasted. I would not recommend this bank to anyone and if I did not have my commercial mortgage with them I would close my account!
        Feb 4th, 2024

      • Herbert Cross

        Nice people.
        Jun 11th, 2023

      • E J

        Horrible customer service and banking systems - moved out of state and it's impossible to be able to talk to someone. Between a message system that you can barely get through and when you can you just get voicemail and nobody calls you back. You literally can't even email the place! Make an in-person appointment or call a call center is your only options. Never got my GAP insurance reimbursement for paying my car off early and literally can't even talk to anyone at the branch and their call center folks don't have a clue and just send you to a voicemail that nobody calls you back. I now live halfway across the country or I'd be raising hell in their lobby. Its not worth driving across 4 states to get my few hundred bucks. Go to a different bank...there's nothing about community relationship banking at Sierra Central.
        Mar 22nd, 2023

      • dragon slayer

        This company's system has been getting "upgraded" a lot latly, and their system has been down for almost a week now! This bank is a wast of time
        Jan 18th, 2023

      • Jim Sanftner


        Jun 24th, 2022

      Read Our 26 Reviews

      About
      Sierra Central Credit Union

      Sierra Central Credit Union is located at 2867 Bechelli Ln in Redding, California 96002. Sierra Central Credit Union can be contacted via phone at 800-222-7228 for pricing, hours and directions.

      Contact Info

      •   800-222-7228

      Questions & Answers

      Q What is the phone number for Sierra Central Credit Union?

      A The phone number for Sierra Central Credit Union is: 800-222-7228.

      Q Where is Sierra Central Credit Union located?

      A Sierra Central Credit Union is located at 2867 Bechelli Ln, Redding, CA 96002

      Q What is the internet address for Sierra Central Credit Union?

      A The website (URL) for Sierra Central Credit Union is: https://www.sierracentral.com/

      Q What days are Sierra Central Credit Union open?

      A Sierra Central Credit Union is open:
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:30 PM
      Tuesday: 9:00 AM - 5:30 PM
      Wednesday: 9:00 AM - 5:30 PM
      Thursday: 9:00 AM - 5:30 PM
      Friday: 9:00 AM - 6:00 PM

      Q How is Sierra Central Credit Union rated?

      A Sierra Central Credit Union has a 2.8 Star Rating from 26 reviewers.

      Hours

      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:30 PM
      Tuesday:
      9:00 AM - 5:30 PM
      Wednesday:
      9:00 AM - 5:30 PM
      Thursday:
      9:00 AM - 5:30 PM
      Friday:
      9:00 AM - 6:00 PM

      Related Categories

      Ratings and Reviews
      Sierra Central Credit Union

      Overall Rating

      Overall Rating
      ( 26 Reviews )
      10
      1
      1
      1
      13
      Write a Review

      J A on Google

      image I have been banking here for over 5 year now and every year there is mistake with my deposits. When my tenants deposit their rent into my checking has mistaken it for a mortgage payment, which really screws up my accounting. Further more when I call them to have this corrected the banks customer service has me on hold up to an hour. Eve when I manage to leave a message I never get a call back or when I finally do the process starts all over again with hours of my time wasted.
      I would not recommend this bank to anyone and if I did not have my commercial mortgage with them I would close my account!

      Business Response on Google Jan 15th, 2024
      Thank you for providing feedback. We sincerely apologize for the situation you described. We strive to provide the best member experience and are sorry to have missed the mark. I assure you that this feedback will be shared with the appropriate individuals for improvement purposes. We would very much appreciate the opportunity to connect with you and make this right. If you would like to share your personal contact information for further research and resolution, please visit www.sierracentral.com and click on the Feedback button to supply your name and contact information. We appreciate your membership and look forward to hearing from you. Thank you!

      Herbert Cross on Google

      image Nice people.

      Business Response on Google Jun 14th, 2023
      Thank you for providing feedback; we look forward to serving you again soon!

      E J on Google

      image Horrible customer service and banking systems - moved out of state and it's impossible to be able to talk to someone. Between a message system that you can barely get through and when you can you just get voicemail and nobody calls you back. You literally can't even email the place! Make an in-person appointment or call a call center is your only options. Never got my GAP insurance reimbursement for paying my car off early and literally can't even talk to anyone at the branch and their call center folks don't have a clue and just send you to a voicemail that nobody calls you back. I now live halfway across the country or I'd be raising hell in their lobby. Its not worth driving across 4 states to get my few hundred bucks. Go to a different bank...there's nothing about community relationship banking at Sierra Central.

      Business Response on Google May 20th, 2022
      Thank you very much for providing feedback. We sincerely apologize for the experience you described. We strive to provide the best possible member experience and are sorry to have missed the mark. We are committed to resolving the issues you described and would like to connect with you to discuss this matter further. Please visit https://www.sierracentral.com/ and click on the "Feedback" button on the right side of the screen. This submission form will allow you to share your email address so we can converse with you directly. We appreciate your patience as we work to resolve your concerns and look forward to speaking with you soon. Thank you!

      dragon slayer on Google

      image This company's system has been getting "upgraded" a lot latly, and their system has been down for almost a week now! This bank is a wast of time

      Business Response on Google Dec 19th, 2022
      Thank you very much for providing feedback about your experience. We are sorry to hear you are having difficulties accessing your account. As you mentioned, we have completed a significant upgrade to our banking system which will allow us to provide many member-requested features and benefits. If you have not done so already, please visit www.sierracentral.com or access your mobile banking application and select the "Registration" option to enroll in the upgraded online banking program. Please rest assured, the registration step is very brief. Also, our Contact Center is available to assist you with account registration and can be accessed by calling 800-222-7228. We sincerely value your membership and look forward to providing you an enhanced banking experience moving forward!

      Jim Sanftner on Google

      image

      Business Response on Google Oct 21st, 2022
      Our sincerest thanks for providing feedback! We look forward to serving you again soon.
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      Overall Rating

      Overall Rating
      ( 26 Reviews )
      10
      1
      1
      1
      13

      Write a Review

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