Pleasant Hill, CA Banking Services

The people who work here dont seem to want to help, whats worse is the lack of communication they have with corporate. I wouldnt recommend this bank to anyone.

I thought I left something behind in this location when I tried to call the store, through Verizon customer service 800 number because they don't list a local phone numb ... more

Super busy place. Line always. Though the manager was great and quick! But he was only one.

Angelika was very helpful and very professional. I love that she is happy and smiling to the customers, it always lifts my spirits.

The customer service is hard to reach. Applied for a new card and they gave me a temporary card but It doesnt work at all. Asked for a permanent card but more than 20 day ... more

Exchange coins for cash

Not everyone that walks in needs a bank loan just simple transactions long lines and few employees helping but a whole bunch sitting down

It's truly a bad place for banking. I read the comments below and I went anyways. This bank branch is truly bad service and poor staff training. They make their own rules ... more

Exchange coins for cash

Exchange coins for cash

I have an appointment in this branch I came 10 min before my appointment time, A lady said someone will be with you shortly, now 15 min passed from the actual appointment ... more

Terrible service. I submitted a written request with TS to request a copy of my cert of title from CA DMV and he never sent it out. 5 weeks later, I check in to make sure ... more

Get some cash then get some beer.

I recently went in to this branch to inquire about an Auto Loan. Jazmin Ayala helped me right away. She was thorough in answering all my questions & was very knowledgeabl ... more

I went to do laundry today and the place was kind of dingy compared to other times I went there. I wasted six or seven dollars on broken machines that took my money but d ... more

Do not go here, they literally try to TRICK you out of money.

Easy to get payday loan. Max can get is $255, payback total is $300 no matter if your next payday is a week away or 3 weeks away. Staff very friendly.

Maryam Shah is one of the best managers of the bank that I know closely

The worst place!!! Inefficient, VERY SLOW to take care of customers, they do one transaction stand up and go to the back to do nothing!! Also tellers are rude. Not coming ... more

Well lit, not at all scary to use at night.

Can't deposit it stole card

To pretend that the bathroom out of order is not humain . There are a lot of worker drivers struggling to use a toilet . Dont recommend to spend a single dollars here Fo ... more

Where is the ATM? Lol

This bank is HORRIBLE! They close at 5pm Mon-Fri, and noon on Saturday, that's not the problem, they LOCK DOORS 30MINS EARLY EACH time and not even let you use the ATM. ... more

This ATM is 24/7, outside BoA. Not inside hotel as marked on map as of 2018-Aug-15.

It's close and the service is terrible

Get cash here

Their KRACY management ended happy, Killing the Vallejo bank Office, serving the entire north of the bay area and abandoned their long time customers! AND without le ... more

Not there anymore. No ATM.

Nothing serious. One month waiting giving all the things they asked me for opening an account, and my account is still blocked. I have came multiple times they always tel ... more

Absolutely horrible customer service from Vanessa, after dealing with that woman I'm surprised she still has a job. Made me leave and come back because they failed to ... more