Farmers Insurance - Alejandro Ortiz

Ive had Alejandro for a few years and hes the best. Any questions answered quickly and updates to my policy done at ease.
Mar 25th, 2024

I am very satisfied with the service of Erick and Elmer, they responded to my questions quickly, they supported me a lot with my workers' compensation policy for my clothing business, they made my experience better, I highly recommend this agency.
Mar 22nd, 2024

I was very disappointed in this office. I am in need of homeowners insurance and called them. Alejandro was great at first. Told me he would get some quotes and get back to me. That was on a Friday morning. He contacted me by end of day and I thought this guys is great! Called back when he said he would. Even for a small update. He said he would get back to me on Monday. He totally ghosted me. Havent heard from him all week. No calls no emails. Just disappeared. I would give zero stars if I could.
Oct 2nd, 2023

Positive: Professionalism, Quality, Responsiveness, Value
Apr 8th, 2022

Alejandro Ortiz and Jesse Aragon provide excellent customer service. They are both consistently responsive and take the initiative to provide the most cost-effective coverage. Recently, Jesse saved me almost $600 annually after evaluating my homeowners policies to provide me with the best coverage possible while saving some money. I really appreciate the excellent service and knowing that these insurance agents are knowledgeable and willing to use it to best serve their clients. I couldnt be happier! Sincerely, Cheryl Filar (appears as Laura Linden in online venues for privacy)
Mar 10th, 2022