Anthropologie

Cc _{on Google}

Feb 7th, 2024

I didnt have the greatest shopping experience here. I picked up my order but didnt like it, so I returned it on the spot. I was supposed to get a refund issued to the original payment but got a store credit instead. I had to escalate the issue to the higher-up at Customer Service. (Its been over 2 weeks, and they STILL havent completed the refund.) Honestly, I dont understand how they could make a mistake like this when the receipt clearly shows that the refund will be going back to the payment method that I used at the time of purchase. The inconvenience that theyve caused definitely deters me from ordering anything from Anthropologie moving forward!!!

Angie Di Mauro _{on Google}

Feb 2nd, 2024

Anthropologie is not an inexpensive place to buy nearly anything; HOWEVER, end of year sales are stupendous, as are all their "sales", & the remarkable variation of home products, as an example, will not be found anywhere else; i.e., extremely unique, bordering on remarkable. In addition, the quality of their products - clothing as well as soaps, candles, and an enormous number of other household decorative items like candlesticks, placemats, etc. etc. are very well-made.
I recommend all women to occasionally stop in to their Old Town Pasadena store and have a look, then again and again. All is very good quality.

Josie _{on Google}

Nov 16th, 2023

If you are comfortable with being followed by employees while you shop, then consider stopping by this store. I used to enjoy going to the original location in Pasadena, and was always warmly welcomed. During a very recent trip, I didn't realize that my child and I were being watched at the store (just thought employees just happen to show up in each section of the store we were in) until we arrived at the counter ready to pay. They used as unusual phrase to refer to us: there are friends at the counter (looking back possibly code for something). I found this unusual at the time. Although there were already two cashiers present and no one in line, we had to wait for a third cashier to help us. After paying, we pursued a small display of large items that caught our eye; as we headed out, one of the workers happened to be watching the exit area when we left (didn't see anyone there when we entered the store to shop). Could all be coincidental, but the entire shopping trip didn't sit right with me. Not sure why we were targeted--we are mixed race; we dressed really casually--tee, shorts, sandals; who knows? I must add that I haven't experienced this with all employees at the store, and have overall had no issues in the past, but this experience is the reason I will not longer shop here.