Downtown Palo Alto KinderCare

Dan Riskin _{on Google}

Dec 12th, 2023

I joined the wait list before my daughter was born. Cassandra worked with us. We learned a half a year later that there was one step in the process that wasn't completed. We asked if Cassandra could put us back on the waitlist from the date we first went through the process. Cassandra had no sympathy. Since then, we've been waiting to come off the waitlist. We know others who were taken off the waitlist even from application after we were properly in the system. We've called KinderCare several times, but been blown off. There has been no follow up from them. Overall, this was a bad experience.

Taylor Wills _{on Google}

Sep 30th, 2020

One day my daughter wanted to go to restroom during the nap time. She asked the Director JANISE TOMPKINS to take her to the restroom. The Director JANISE told my daughter she already had too many kids wanting to go to restroom and could not take more. My daughter was even told: Dont lie to your teacher, just because you dont want to sleep during nap time. I know you just want to go outside to play.
My daughter told the Director JANISE she really wanted to pee and begged the Director JANISE to please allow her to use restroom immediately. The Director JANISE still did not listen to my daughter after my daughter's persistence.
After the kids were back to the classroom, the Director JANISE left the classroom immediately. It seemed like She completely ignored my daughter's request of going to restroom.
Later my daughter couldnt bear any more and peed to her pants.

Brendan Pierce _{on Google}

Jul 18th, 2017

Great care. My kids love the teachers, and they are learning more than I thought possible.