Osteria Toscana

Fantastic meal.
Apr 5th, 2024

Seafood does not taste fresh. Crab in pasta is a bit fishy.
Apr 4th, 2024

I just left this restaurant moments ago so this review is hot off the press! I came here for my 9 year anniversary with the old ball and chain. The heavy set old school guy tells me that he gave my table away as soon as I walk in. Granted, I was a little on the late side because parking downtown Palo Alto is horrible. He makes up for it by getting us a table smack dab in the middle. Cool, Ill give him some points there. Mind you, these points will be taken away at the end of this story. Or servers name was Violet. I only know because this is what our receipt had printed on this not because she built any rapport with us and introduced herself. She didnt even acknowledged that we were there. After a few trips to the tables surrounded us, she came up to our table to take our order. No introduction, no any drinks for the table? spiel, nothing. She whipped out her dinner notepad like something you would see at a diner and said You ready? I knew from this moment is was all downhill. It was impossible trying to wave her down to get another Pinot Grigio. Our appetizer and salads came out in a timely manner but we waited over an hour to get our main pasta dishes. It felt like we were invisible. Other tables were getting their food way before us and they sat down way after us. I knew I was getting absolutely smoked on my 9 year anniversary. I gave the old school guy a shot in the front. He looked like the owner/manager on duty based on the way he held himself. We cracked some jokes about how my table was give. away and how my pasta was taking over an hour. I jokingly said Hey man were STARVING over here! I thought maybe he would take care of us. Our pasta finally came out, the waitress saw me escalate the issue to the head honcho. Suddenly, she was hovering around our table giving us some extra TLC. Or so I thought She asked us if our food was ok and if everything was fine two times. She didnt really care before I escalated the issue. She knew her goose was cooked. I go up to the big boss in front and told him about our experience. He said and I quote Dont worry about it Ill take care of you. I got the receipt back with nothing being taken care of. I paid the bill in full. This place thinks the world revolves around them because they have a corner spot in Downtown Palo Alto and they get some good foot traffic. Pasta was whatever and service was hot garbage. TLDR; I got smoked on my 9 year anniversary. I was invisible to the restaurant. My pasta came out 1 hour and 13 minutes late. I was told we were going to get taken care of and received $0.00 when the bill was due. Never going back again.
Mar 31st, 2024

Mar 29th, 2024

This is a well established Italian restaurant that offers authentic food. We had a very friendly server and she was very professional. Theres plenty of indoor and outdoor seating. Personally, I think inside of the restaurant needs some remodeling. It looks tired and outdated. However, the food was delicious.
Mar 29th, 2024