Palmdale, CA Insurance Agency

My father has been a customer with pronto insurance for years and recently this office has failed to provide good service. First off when we attempted to pay the years pr ... more

They gave a great rate for my 9 cars like 6 years ago and I am with them ever since. And I do intend to stay with them for sure. I had no reason to look anywhere else for ... more

Fast and easy. No line. No appointment necesary. Received tags in 5 days.

Bad customer service.

In a word, "AWESOME!"

No one answer there phone

AMAZING EXPERIENCE

They never answer the phone. It says its open but when they do pick it up.. The phone.& u Try to explain something to them . they pass the phone around. And when they do ... more

Great place for insurance

Every time I have been in the office or on the phone, Andrea has been kind, friendly & helpful.  I am so glad I happened to go in when I did!

an overall phenomenal experience!

I've been a loyal customer for many years, but the service quality has drastically declined over the past two years. They consistently miss appointments, ignore phone cal ... more

Wendell is a wonderful person to work with, very patient, kind, full of helpful information and insurance knowledge and works with integrity. He's one you can trust. A tr ... more

A wonderful experience. At the Jerry Strand State Farm insurance agency I received great service. I worked with Kelsey. Kelsey knows her stuff and she was very kind while ... more

Angela responded quickly and effectively, and she has helped me reduce the insurance for my car and home, so I highly recomend her.

Customer service is horrible the president is very rude i dont recommend this company i missed one payment have been with them for 3 years and they don't even leave a mes ... more

Horrible and unprofessional outfit! No one ever gets back to you and constantly have to chase them down. I'm the customer, yet treated with disrespect and ignored every i ... more

Honestly, Robert is absolutely terrific insurance agent in the Valley. His timely customer service is outstanding. He saved me a lot of money on my auto insurance. I had ... more

Good customer service

Terrible. We have been with this agency for 20 years and they are now completely incompetent. They're cancelling cars we didnt request to cancel, and then notifying us ab ... more