Atria Palm Desert

STOP! How many times should you call and leave a message before your calls are returned? The person currently running the show here in the ED role as of MAY 2023 lacks professionalism. She will turn her back on calls left and walk right out the door before considering connecting with you. 3- messages left for one person is ENOUGH of an indication. The way calls are handled there should make anyone think twice about handing over money to this location. She has no idea how she is tarnishing the brand (THIS IS SO SAD). My advice is to consider another location, CERTAINLY NOT THIS ONE. Not sure what she is thinking, but You deserve better. WE LOVE SENIORS AND BAD MANAGEMENT DOESN'T WORK. Totally unprofessional.
May 11th, 2023

Jul 31st, 2022

After visiting a number of "retirement communities" we (mom too!) chose Atria Palm Desert as mom's next home. The entire staff from Brad & Andi on the business side, to all the health aides, housekeepers & dining staff, have made mom's transition an easy one. Atria is quickly becoming part of our family. A+: facilities, food, care.
Jul 5th, 2022

In her early seventies, my blind sister Laurie, moved from Berkeley to Atria Palm Desert. We looked for a place that had a pool and hot tub and accepted small pets, and an apartment with a private patio and quiet and convenient location. During our tour, the Sales Director asked Laurie her interests and then shared about recreational activities offeredwalking, writing, and musical improvisation. Signing the Agreement was straightforward and the Business Director provided us with useful local resources. The rest of the Atria teamthe Recreation, Maintenance, and Executive Directors as well as cooks, gardeners, and housekeepersall made us feel welcome, from putting up balloons and rolling out the red carpet to matching Laurie to another resident as her own personal ambassador. Laurie highlights, The caregivers are very nice and accommodating. She sums up her first few weeks in her new home: Paradise.
Apr 21st, 2022

Apr 21st, 2022