Chamber of Commerce

      Sanford Firestone

      ( 99 Reviews )

      Sanford Firestone
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      Hours

      Sunday:
      Closed
      Monday:
      7:30 AM - 5:00 PM
      Tuesday:
      7:30 AM - 5:00 PM
      Wednesday:
      7:30 AM - 5:00 PM
      Thursday:
      7:30 AM - 5:00 PM
      Friday:
      7:30 AM - 5:00 PM
      Saturday:
      7:30 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.0 - (99 reviews)
      64
      11
      2
      1
      21
      Read Our 99 Reviews

      Chamber Rating

      4.0 - (99 reviews)
      64
      11
      2
      1
      21
      › ‹
      • Mac Macedonius

        I asked to have my wheels balanced. arrived for the appointment. took the wheels off and put them back. no balancing was done. I had to go to another service center and get the balancing done. I DO NOT RECOMMEND!!! At first they didnt do anything. and when this became known they offered to fix it, which is what they did in a normal service!!! What else can we talk about!!! just return the money!!!
        Apr 9th, 2024

      • Dave Jones


        Mar 31st, 2024

      • Luna Lopez

        This place is a ripoff and their staff are super rude. The guy swore loudly when his boss told him to help me. First the guy tried blaming me for the problem. He was wrong about the type of material he thought caused the issue. Then, he quoted me over $150 to replace a very basic part which costs $2. Maybe they thought I, a woman, was too stupid to know anything about cars. I went to Goodyear and they did it for free because it was so cheap. Both times I've been to Firestone, I was mansplained and talked down to. Their staff needs big-time customer service training. Save your money and go elsewhere.
        Mar 11th, 2024

      • Kirra Susalla

        This place is a ripoff. They are really good at fixing one problem and causing another on your vehicle. Then have the audacity to make you buy a broken part and expect you to be grateful that they are doing the work. Along with making you feel a certain way about their family business and how its just showing how they are taking advantage of other peoples money.
        Mar 10th, 2024

      • Michael Robertson


        Feb 28th, 2024

      Read Our 99 Reviews

      About
      Sanford Firestone

      Sanford Firestone is located at 705 Hickey Blvd in Pacifica, California 94044. Sanford Firestone can be contacted via phone at 650-355-1155 for pricing, hours and directions.

      Contact Info

      •   650-355-1155

      Questions & Answers

      Q What is the phone number for Sanford Firestone?

      A The phone number for Sanford Firestone is: 650-355-1155.

      Q Where is Sanford Firestone located?

      A Sanford Firestone is located at 705 Hickey Blvd, Pacifica, CA 94044

      Q What is the internet address for Sanford Firestone?

      A The website (URL) for Sanford Firestone is: http://www.sanfordfirestone.com/

      Q What days are Sanford Firestone open?

      A Sanford Firestone is open:
      Sunday: Closed
      Monday: 7:30 AM - 5:00 PM
      Tuesday: 7:30 AM - 5:00 PM
      Wednesday: 7:30 AM - 5:00 PM
      Thursday: 7:30 AM - 5:00 PM
      Friday: 7:30 AM - 5:00 PM
      Saturday: 7:30 AM - 5:00 PM

      Q How is Sanford Firestone rated?

      A Sanford Firestone has a 4.0 Star Rating from 99 reviewers.

      Hours

      Sunday:
      Closed
      Monday:
      7:30 AM - 5:00 PM
      Tuesday:
      7:30 AM - 5:00 PM
      Wednesday:
      7:30 AM - 5:00 PM
      Thursday:
      7:30 AM - 5:00 PM
      Friday:
      7:30 AM - 5:00 PM
      Saturday:
      7:30 AM - 5:00 PM

      Related Categories

      Nearby Firestone Auto Care Locations

      Ratings and Reviews
      Sanford Firestone

      Overall Rating

      Overall Rating
      ( 99 Reviews )
      64
      11
      2
      1
      21
      Write a Review

      Mac Macedonius on Google

      image I asked to have my wheels balanced. arrived for the appointment. took the wheels off and put them back. no balancing was done. I had to go to another service center and get the balancing done. I DO NOT RECOMMEND!!!
      At first they didnt do anything. and when this became known they offered to fix it, which is what they did in a normal service!!! What else can we talk about!!! just return the money!!!

      Business Response on Google Apr 9th, 2024
      Mac, thank you for sharing your feedback. We are disappointed to hear of your poor thoughts regarding our services; we are committed to keeping our community safe and would love to make things right. Unfortunately, after doing some research, we do not have any record of you as a client of ours or any recounts of services performed. Your driving safety is important to us and we'd like to hear from you to learn what went wrong. Please call us at (650) 355-1155 when you have time. Thank you!

      Dave Jones on Google

      image

      Business Response on Google Mar 30th, 2024
      Thank you so much for taking the time to leave this 5-star review, Dave! Our team works hard to provide exceptional service and we are always happy to receive feedback from our satisfied customers. We hope to see you again for any of your automotive needs. Thank you for choosing Sanford Firestone!

      Luna Lopez on Google

      image This place is a ripoff and their staff are super rude. The guy swore loudly when his boss told him to help me. First the guy tried blaming me for the problem. He was wrong about the type of material he thought caused the issue. Then, he quoted me over $150 to replace a very basic part which costs $2. Maybe they thought I, a woman, was too stupid to know anything about cars. I went to Goodyear and they did it for free because it was so cheap. Both times I've been to Firestone, I was mansplained and talked down to. Their staff needs big-time customer service training. Save your money and go elsewhere.

      Business Response on Google Mar 11th, 2024
      Dear Luna, we apologize for any negative experience you may have had at our establishment. We strive to provide excellent customer service and never like to hear about someone having a less-than-positive experience with us. We value all of our customers and do not discriminate based on gender. When looking at your vehicle we needed a different part than the one you had brought to us in order to fix the issues.  Again, it is never our intention to have you leave the shop dissatisfied with our service and upset with the services we provide.  If you have any further concerns, please do not hesitate to reach out to us. Thank you.

      Kirra Susalla on Google

      image This place is a ripoff. They are really good at fixing one problem and causing another on your vehicle. Then have the audacity to make you buy a broken part and expect you to be grateful that they are doing the work. Along with making you feel a certain way about their family business and how its just showing how they are taking advantage of other peoples money.

      Business Response on Google Mar 9th, 2024
      Hi Kirra, thank you for taking the time to leave a review. We regret to hear about your negative experience with us. When you originally came to our shop in 2022 we installed a new headlamp ballast.  You returned to our shop in 2024 stating that the headlamp was out again, so we inspected it to see what the problem may be.  When looking further into the issue we discovered that the headlamp cover was sitting on the strut tower but the fuses were fine. From that, we looked further into it and discovered that the ballast had shorted due to water from the headlamp assembly having a crack in it. We also noticed that the right front fender liner was missing and there were multiple points of damage on your vehicle.  To fix the issue we replaced the ballast with no labor cost and only the cost of the part and informed you that there needed to be further repairs done to keep water out of the headlamps and ballasts. We want to apologize for any miscommunication that may have occurred during your time here as it is never our intention to have you leave the shop dissatisfied with our service.  We value our customers and their feedback, and we hope to have the chance to earn back your trust in the future. Thank you.

      Michael Robertson on Google

      image

      Business Response on Google Mar 8th, 2024
      Thank you for taking the time to leave such a positive review, Michael! We're thrilled to hear that your experience was worthy of a 5-star rating. Our team is dedicated to providing exceptional service to all of our customers and we're glad to know we met your expectations. Thank you again for choosing Sanford Firestone and we look forward to assisting you with any of your future automotive needs.
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      Overall Rating

      Overall Rating
      ( 99 Reviews )
      64
      11
      2
      1
      21

      Write a Review

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