Chamber of Commerce

      Mercedes-Benz of Ontario Service Center

      ( 1064 Reviews )

      Mercedes-Benz of Ontario Service Center
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      Hours

      Thursday:
      7:00 AM - 7:00 PM
      Friday:
      7:00 AM - 7:00 PM
      Saturday:
      7:00 AM - 4:00 PM
      Sunday:
      Closed
      Monday:
      7:00 AM - 7:00 PM
      Tuesday:
      7:00 AM - 7:00 PM
      Wednesday:
      7:00 AM - 7:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.9 - (1064 reviews)
      1007
      38
      7
      4
      8
      Read Our 1064 Reviews

      Chamber Rating

      4.9 - (1064 reviews)
      1007
      38
      7
      4
      8
      › ‹
      • Eduardo Chitu


        Apr 5th, 2024

      • Test Test

        I bought a brand new GLC300 from Mercedes-Benz in Ontario last May, but problems occurred every month and I needed to go back for warranty repairs. And often the same problem happens over and over again, which makes me very tired. I tried asking the maintenance manager to return my call but no one was willing to assist. My advisor only told me they only do warranty repairs and are not willing to offer other solutions. This is crazy! A brand new car gave me problems.
        Apr 3rd, 2024

      • heather zhao

        Aileen did great job for the follow up. Appreciate the help.
        Mar 19th, 2024

      • callie wilson

        Exceptional customer service coupled with a team of courteous, friendly and professional staff is what I expect from Mercedes-Benz and they always deliver. I've been bringing my car here for years for standard maintenance and I will continue to do so based on the superior work of the service team.
        Mar 10th, 2024

      • Maria Jordon

        TOP TIER CUSTOMER SRVC!!! Ontario MB dealership is the the ONLY dealer I trust with my Mercedes!! Ron Broussard in service always supersedes my expectations! Ontario MB team is TOP TIER!
        Mar 2nd, 2024

      Read Our 1064 Reviews

      About
      Mercedes-Benz of Ontario Service Center

      As a family-owned business, Fletcher Jones dealers have been providing world-class service and care to luxury vehicles across the nation since 1946. Weve built our history through earning your trust, convenient amenities, and competitive pricing. Whether it be a routine maintenance, oil change, or complimentary tire inspection, weve got you covered. Schedule your Service Today!

      Contact Info

      •   909-212-8520

      Payment Methods

      • AMEX
      • Discover
      • MasterCard
      • Visa

      Questions & Answers

      Q What is the phone number for Mercedes-Benz of Ontario Service Center?

      A The phone number for Mercedes-Benz of Ontario Service Center is: 909-212-8520.

      Q Where is Mercedes-Benz of Ontario Service Center located?

      A Mercedes-Benz of Ontario Service Center is located at 3787 E Guasti Rd, Ontario, CA 91761

      Q What is the internet address for Mercedes-Benz of Ontario Service Center?

      A The website (URL) for Mercedes-Benz of Ontario Service Center is: https://www.mbontario.com/service/

      Q What days are Mercedes-Benz of Ontario Service Center open?

      A Mercedes-Benz of Ontario Service Center is open:
      Thursday: 7:00 AM - 7:00 PM
      Friday: 7:00 AM - 7:00 PM
      Saturday: 7:00 AM - 4:00 PM
      Sunday: Closed
      Monday: 7:00 AM - 7:00 PM
      Tuesday: 7:00 AM - 7:00 PM
      Wednesday: 7:00 AM - 7:00 PM

      Q How is Mercedes-Benz of Ontario Service Center rated?

      A Mercedes-Benz of Ontario Service Center has a 4.9 Star Rating from 1064 reviewers.

      Hours

      Thursday:
      7:00 AM - 7:00 PM
      Friday:
      7:00 AM - 7:00 PM
      Saturday:
      7:00 AM - 4:00 PM
      Sunday:
      Closed
      Monday:
      7:00 AM - 7:00 PM
      Tuesday:
      7:00 AM - 7:00 PM
      Wednesday:
      7:00 AM - 7:00 PM

      Related Categories

      Ratings and Reviews
      Mercedes-Benz of Ontario Service Center

      Overall Rating

      Overall Rating
      ( 1064 Reviews )
      1007
      38
      7
      4
      8
      Write a Review

      Eduardo Chitu on Google

      image

      Business Response on Google Apr 5th, 2024
      Hi Eduardo Chitu, Thank you for the 5-star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Mercedes-Benz of Ontario

      Test Test on Google

      image I bought a brand new GLC300 from Mercedes-Benz in Ontario last May, but problems occurred every month and I needed to go back for warranty repairs. And often the same problem happens over and over again, which makes me very tired. I tried asking the maintenance manager to return my call but no one was willing to assist. My advisor only told me they only do warranty repairs and are not willing to offer other solutions. This is crazy! A brand new car gave me problems.

      Business Response on Google Apr 4th, 2024
      Hello,The guest experience is paramount to all of us at Mercedes-Benz of Ontario. Our team has attempted to contact you regarding your concerns and would like to work with you towards a positive resolution. Please contact me at [email protected] Regards,Kimberlee Camargo Reputation and Brand Loyalty Manager

      heather zhao on Google

      image Aileen did great job for the follow up. Appreciate the help.

      callie wilson on Google

      image Exceptional customer service coupled with a team of courteous, friendly and professional staff is what I expect from Mercedes-Benz and they always deliver. I've been bringing my car here for years for standard maintenance and I will continue to do so based on the superior work of the service team.

      Business Response on Google Mar 11th, 2024
      Hi Callie, thank you so much for sharing your positive experience with our Mercedes-Benz service team! We are thrilled to hear that you consistently receive exceptional customer service and professional maintenance for your car. We appreciate your loyalty and look forward to continuing to provide you with top-notch service.Kind Regards,Your Friends and Family at Mercedes-Benz of Ontario

      Maria Jordon on Google

      image TOP TIER CUSTOMER SRVC!!! Ontario MB dealership is the the ONLY dealer I trust with my Mercedes!! Ron Broussard in service always supersedes my expectations! Ontario MB team is TOP TIER!

      Business Response on Google Feb 28th, 2024
      Maria, thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience at our dealership, and we are honored to be your trusted choice for servicing your Mercedes. Ron and the rest of our team strive to provide top-tier service to all of our customers. We look forward to serving you again in the future!Kind Regards,Your Friends and Family at Mercedes-Benz of Ontario
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 1064 Reviews )
      1007
      38
      7
      4
      8

      Write a Review

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