Oakland, CA Consumer Electronics

Not able to upgrade your current line at this location

Really rude service, simple question that is very common and asked nicely. Received very rude attitude instead and was hung up on. Glad I called ahead, never going to thi ... more

Not able to upgrade my phone at this location

it ok

Try to switch to another company.

The guys in the shop are very knowledgeable and helpful with a great attitude

The people here are really nice.

They are helpful and patience with all my questions all the time. When my phone speaker stop working, they took care of the issue. Very happy with their service. Send my ... more

Worst customer service ever!!! The so called manager has horrible attitude, she didnt even explain my Dad how He was supposed to do the insurance process and still yelled ... more

Ot

One of the few places around still doing turnkey assembly and box builds, great service and medical and mil certified. Easy to get to from 880.

I was given the help that I needed. Thank you.

They literally sold me fake airpods first Gen

Contra was Very caring and Patient in helping me get set up with my Google watch. She also remembered my name without seeing me for almost a year! Great service.

The entire staff was extremely helpful and courteous. Nayima clearly explained my options and promptly found a plan that worked for me, and i must say her superb customer ... more

Parking could get a bit tight. Friendly knowledgeable and professional staff.

My experiences at Lakeshore AT&T are always very positive: prompt, courteous folks work here and are very competent. Today I needed help setting up a new iPhone, and Mek ... more

The person helping us was just amazing. He knew his information and was able to help make the best financial choice. He was so curious , patient, and quick.

My spouse and I just wrapped up a complicated move to a bigger home, and immediately discovered that the back door could withstand a toddler with Baby Hulk superpowers. ... more

I sent my pc in for the geeksquad to fix because it was so slow it took 5 hours to load into my (not to flex) epic pro gold 2 lobbies. but all they did was uninstall all ... more

I just wanted to begin with the amazing sale associate who helped me today! I believe his name Nabil, he was very helpful & very welcoming helped me with the questions I ... more

Oh hell nah, they hire needs some manners.

Ab always fix my phone for free

Representatives from the store are always nice, informative, and answer all my questions

One of the few places around still doing turnkey assembly and box builds, great service and medical and mil certified. Easy to get to from 880.

Jason provided exellent service and communication. I highly recommend this store.

BIG store Great service !!

Irene.. Thank you so much !! Customer service is really good.. Very fluent in English.. I am a very satisfied customer..

Savanna did an excellent job of throughout the sales process! She provided superb customer service that is rarely seen these days!

Last may 9,2020, I went to pay my AT&T uverse bill. Marcus was there to helped me. When he saw my bill is high, he talked about the AT&T TV and he said my bill will be lo ... more

They have good customer service an i didn't have to wait long . Took care of me right away i highly recommend .

Nice experience very respectful thank you 😊

ok

I like the service with a smile.

I went with my wife the other day to see phone models and an employee who was Hispanic with brown hair told us very rudely and with an attitude that they weren't showing ... more

When I purchased a phone from this franchise, I discovered later the vendor initiated a monthly insurance coverage I DID NOT HAVE ON MY PREVIOUS PHONE, NOR HAD ASKED FOR ... more

This place is no good they steal money here if you dont put attention be carful

I need someone from verizon to provide me an update on #NRB 000011514949. I have tried calling verizon help several times.

They are not kind and if you ask them something, They dont answer

One of the best contract work experiences I've ever had. Great guy with more skills that you can name and dependable (and also skilled) people in his employ. He's compete ... more

They sold me a plan with cricket that I can't use with my Chinese cell but they didn't check it out first so, even they were friendly I have to give just one star.

Go and deal with Stephanie. Hard working and integrity in her dealing.

Love the Geek Squad at Best Buy.

Knowledgeable and considerate of those struggling with technology,

Perfect!!!

Very helpful

Knowledgeable staff. Cool environment. Great products!

My son bought me a guitar here.