Firestone Complete Auto Care

Apr 9th, 2024

The service of this place is over 4star but this place always too busy even you have appointments you have to wait extra couple hours
Apr 8th, 2024

Service was quick and easy, Employees were understanding and clear on what was needed. Larry was very helpful
Apr 2nd, 2024

Thanks Larry
Apr 1st, 2024

The reason for my visit to Firestone was due to an unexpected Flat Tire and my planned expectation to purchase a new full set of 4 tires.I had previously purchased a new full set of 4 tires for my son's car from the exact same Firestone location back in November 2023 also due to an unexpected Flat Tire.So remembering the quick and efficient tire replacement service that was performed on my son's car I and after comparing the actual costs of similar service at the local Keyes Hyundai Motors dealerships in the nearby area, I decided that Firestone offered equal or possibly better automobile technical services, available various tire product brands/models compatible with my 2017 Hyundai Sonata SE at a better price-to-value ratio than the Keyes/Hyundai auto dealerships.Firestone was able to offer me a quick appointment scheduling even though the store location was actually extremely busy and fully booked up with repairs, and the tires I chose were readily available "same day", The Firestone location service management team was extremely HELPFUL! ATTENTIVE! INFORMATIVE! AND EFFICIENT AT CUSTOMER SERVICE RELATIONS! The location was extremely busy with multiple repairs going on, but they maintained a calm, cool and professional comfortable environment for all of their customers from what I could see from my personal "In-Store" perspective! And also the online/telephone Customer Service Representative who confirmed my service appointment: Raquel was extremely helpful, efficient and polite as well! Thanks Firestone!!! This was a very good experience for me! I would give it 10 Stars !!! If I could. Jeffrey C. Lancaster TCOM-JCL.TECH
Mar 31st, 2024