Bank of America Financial Center

Steve Singh _{on Google}

Mar 1st, 2024

$269 billion dollar company and they have 1 teller. A day after presidents day, you might think its going to be busier, but always understaffed.

Jove Varelas _{on Google}

Dec 11th, 2023

Abby is AMAZING! She is a huge asset to BOA .

Grilo Velloso _{on Google}

Dec 3rd, 2023

suspicious activity on premises 11/19 at 20:12. 2 individuals pretending to use the ATM machines. Possibly cloning the machines.

Jesse Santos _{on Google}

Nov 25th, 2023

Theres a reason why their customer service is so low. The staff appears friendly, but is ultimately unhelpful.
I had fraudulent activity on my account and was told to call a number I had already called. I was on hold for 3 hours before they hung up.
The staff at this branch simply told me to call the number and I was spoken to like a child. I had exhausted all other available options before reluctantly heading to this branch. They need to do better as a business
Try Chase instead

Megan Johnson _{on Google}

Nov 23rd, 2023

I went over there to take care of my banking needs. I deal with large amounts of money in my account. Patricia, the Senior Banker was helping me out. She asked for my social security number. She just looked at me expecting me to say it out loud so everyone could hear. This is a huge security risk as identity theft is something that should be taken seriously.
I asked for a piece of paper and I would write it down. I wrote it down and handed it to her and then she tried to confirm my social security number while reading it out loud to everyone to hear!! I had to stop her immediately.
This is just absurd and she is a Senior Banker. I expect more from her and from Bank of America. At no point should you be reading mine or anyone else's social security number out loud for everyone to hear. I was just appalled in the lack of security and training from this team.