Rex Garcia: Allstate Insurance

Aaron Pan _{on Google}

Oct 23rd, 2022

Oct. 19 2022 I tried calling them again, and try to ask the termination process, it looks like it is not yet processed, but will do it now.. and they told me to cancel the policy since the beginning so that I can get the whole money. It's not possible for me to take that as it will cause a lapse between 2 policies..
Oct. 15 2022 I would not recommend this insurance company and this office. First of all, they told me that they could give me a rate which is around 15% cheaper than my current insurance. I was convinced and changed to them, after I paid for the 6 months in full and signed the contract, they sneaky added surcharge. The whole process is just not transparent, if they didn't think they are able to offer me a better deal, they should not have me enrolled and charged me more than what they have promised. Secondly, I was not able to check on the allstate app immediately, I was not able to see everything, including the insurance and the remaining balance(ie the surcharge they tried to impose) till a week afterward. Thirdly, the refund process is also very strange, I try to reach out to terminate the policy, I called both the local branch and the office, after 3 times of calling, my policy is still effective and none of them get a hang of what's going on.. I would recommend you stay away from this firm, they are not honest!

Juan Echeverria _{on Google}

Sep 22nd, 2022

Was an absolute pleasure working with the Allstate team. They made everything as easy as possible when I purchased a new vehicle and needed car insurance. Walked me through all options and clearly worked with me on what best solution fit for me personally. Highly recommend!!

KATHERINE KINNEY _{on Google}

Jul 22nd, 2022

Rex is a great listener and knows exactly what i need when I need it.

Christina Solis _{on Google}

Jul 15th, 2022

The representatives and overall staff was wonderful to work with! My agent Joel was extremely helpful and was able to work with me to what I needed exactly! He answers any questions I have and helps out when I need to understand my policy! Highly recommend Rex Garcia agency and Joel being your agent for the best quotes and deals!

Nicole Sanders _{on Google}

Jul 13th, 2022

Started coming to Rex Garcia Allstate Insurance about 20 years ago for all of my familys needs and have never been disappointed. Friendly and helpful customer service every time I call or visit the Office and the best prices for outstanding coverage.