Baskin-Robbins

Fang X. _{on Yelp}

Aug 6th, 2022

Worse experience that we have ever had.  YOU WOULD NEVER WANT TO ORDER A CAKE FROM THIS STORE NOW UNDER A NEW OWNER.We ordered a dolphin design BIRTHDAY cake that is supposed to say Happy Birthday on the cake.My husband picked up the cake.  When he got home, I saw that they gave us a totally different cake (I am sorry for the customer whose cake got sent to us and who probably wouldn't know about this!).  My husband then went back to return the wrong cake and pick up "our" cake.  The second time in a row they gave us a wrong cake.  When my husband got home, we saw that this time it IS a dolphin cake, but the cake says "Merry Christmas".  I called the store and turned out that this is a cake for someone else!!!  I am so sorry for the other customer who would no longer have his/her Christmas Cake (and I wondered if they just got the wording wrong for the other customer, as it is AUGUST.)Beyond furious about what happened, and the owner didn't show any sincere sorry for this mess-up.   I asked that they deliver the right cake to us and she said no.  She said well there is nothing we can do and said "ou, you don't have to bring back the cake" and made it sound like this is a favor that she is giving us...Come on.  My kids don't want to eat the cake at all as it is all the wrong flavor!!!As I was typing the above, the store called and said that they are willing to give me the refund and ask that we bring back the wrong cake (what?)  They said that in order to get the refund, we need to go into the store!!  I frankly couldn't believe what I heard when they said this.Would recommend anyone avoid this store (and the Saratoga one which belongs to the same owner).We used to love the Saratoga store with the caring owner/staff, but this is a completely different one now under new ownership!

LG Q. _{on Yelp}

Jul 17th, 2022

I stopped into this location for National Ice Cream Day, and was not disappointed. Due to the occasion, there was a little bit of a crowd both inside and outside the shop, but we could see the line was moving quickly.Once the group ahead of us finished their order, we were attended to by a fellow with great hair. On top of excellent ice cream, he wowed us with a magic trick! I was glad to see the pack of cards sitting on the counter wasn't just for show.Two thumbs up, for fantastic product, friendly service and the magic trick. It is the best BR in the area.

Na Ahn _{on Google}

Jun 25th, 2022

It's a must-visit place for my family at least once a week. Thank you for welcoming us every time we go. This is a place where you come with happiness and delicious ice cream on cold days, hot days, windy days, rainy days, and any day. I highly recommend it.
Try the "Tax Crunch Milk Shake"!

Jennifer H. _{on Yelp}

Jun 17th, 2022

Not too crowded on a hot weekday afternoon. There's both indoor and outdoor seating.When I entered the shop, I was greeted. There are 2 sections of ice cream counters you can peruse through. The left most counter houses the more traditional flavors (chocolate, vanilla, mint chocolate chip, etc). The right most counter is home to more unique flavors. The staff is nice and let's you sample whichever flavors you want so you can get a sense of what the ice cream tastes like before you commit to certain flavors. I tried the ube/taro, watermelon sorbet, and grilled peaches and cream. The ube was good - very creamy and sweet. The watermelon sorbet was also good but more sugary than I could handle in larger quantities. The grilled peaches and cream was interesting, so I ended up getting this flavor in a small cup.After continuing to eat it, I found the grilled peaches and cream to be a bit heavier than I originally thought. There is a nice cinnamon flavor with peach bits. But overall, still a very sweet treat. Good for sweet tooths! Would recommend trying at least a few flavors to expand your palette.