US Office Machine Co

Ruben restored my Father's vintage Underwood manual typewriter to perfect working order. This process takes months because it's an art and he double checks his work. He was upfront about the costs, his estimate was accurate, and he sent videos of the process. Listening to my brother type brought back sweet memories of my Father. He could type 60 words a minute and helped us with many of our high school papers because his typing was so accurate. Thank you Ruben.
Dec 7th, 2023

It has become much more difficult to find people who are skilled at fixing and restoring typewriters. Ruben is a rare find and a master craftsman. He knows typewriters, their strengths and weaknesses and most importantly, he knows how to get them up to their peak performance. He took my machine, which was pretty dirty and gummed up and had it looking and typing like it was brand new. You will not be disappointed with his level of service.
Aug 19th, 2022

First things first. I know that typewriters are a novelty considering todays technology. While Ruben may do exceptional work, his lack of communication skills and aggressive money collecting tactics are really what I do not appreciate. There was no mention of leaving a deposit upon arrival which is fine, no problem there. We agreed upon to his 350 dollar charge over the phone, and once I got there, he quoted me an additional amount of 50 to a total of 400. Again, no problem. I left the typewriter 12/21/2021 and payed using Venmo which he agreed to. I understand that things take time, yet after calling every few weeks, I was given no turn around time. He never once bothered to call back. Once I finally was able to reach him on 4/2/2022, he did mention it would be ready soon. Great, he said would let me know the status of the repair over the weekend, which again he did not. He texted me on 4/7/2022 to inform that it was ready. We agreed that I would come up on 4/9/2022 to pick it up. He texted me every day once it was ready. After exchanging a few texts, Ruben kept insisting I pay cash. Im not opposed to that, however, I did have the intention of paying by way of Venmo again. Ruben said his system wasnt working and flat out said, he only takes cash. Again, I payed using Venmo last time and his Yelp page states that he takes cards and other forms of payment. Im not against paying the man for his effort but its the principle overall. He became aggressive when trying to collect yet he never gave me an initial date it would be ready. The entire process for the repair has been drawn out and simply tiresome. At this point, I have left my typewriter with him, as I would much rather purchase a different one for less and not have to deal with him again.
Sep 28th, 2022

Ruben, the typewriter guy, is very knowledgeable and passionate about his work. He was upfront about the deposit, and the estimate was accurate. He explained all the work that was to be done to refurbish my 1960s Triumph typewriter. He even told me he wouldnt be sending out platens for 6 to 8 weeks, and it would take several months for me to get it back. He was also concerned about some supply chain issues. Once I contacted him regarding where I was in his queue, he replied immediately, and then provided photos and videos of the work being done. My typewriter is typing like a new typewriter! Im very happy with the results. I would take any of my future typewriter needs to Ruben without hesitation. Highly recommend for quality work that takes some time. Thank you Ruben!
Jul 21st, 2022

A few years back Ruben restored my grandfather's WWII Royal KMM (which he somehow swiped from the army after the war, shhh!). Was not inexpensive but the results completely exceeded my expectations. Highly recommended.
Apr 6th, 2022