Staples

The store manager is super rude and ignorant. He does not want to spend one second to explain to customer why he gave only one Amazon return receipt for two items I returned, instead he told me he is giving me a free service. Underlying meaning is that therefore I can treat you so bad like this. When I explained my concern he told me again this is free service and rushed me by saying I have other customers to serve (this all happened just within seconds I started talked to him) he then walked away to completely leave me there while I was in shock about this worst-ever attitude Ive ever encountered. I dont understand why staples hires him as manager if this is the overall customer service attitude a store manager represents (in the end, I went to him and asked to talk to a manager and he told me with an ignorant laugh that he is the manager). I will never come to this Staples store ever again. A very unpleasant experience due to this super rude and ingnorant manager named John.
Mar 26th, 2024

I was here to pick up my mail that I have a contract with ipostal. I was given a coupon by the lady at the ipostal desk for some bottle water. When I took the water and the coupon up to the counter I was met by a very rude African American male adult employee who refused to give his name so I can report his behavior. Then another male adult who identified himself as the manager came up and also refused to provide a name so I can report them to corporate. I then took his picture so I have proof who I spoke with for my complaint with corporate. He became very angry. He put his hand on me as he was reaching to snatch my phone out of my and and I pulled away. He then began cussing and screaming at me. I then left the store.
Feb 15th, 2024

The technology experts at Staples were incredibly knowledgeable and helpful in guiding me through my tech requirements. Their insights were invaluable in making the right choices. The consultation was offered at no charge, demonstrating their commitment to customer satisfaction. I'm grateful for their expertise, which saved me both time and money.
Nov 28th, 2023

I can't say enough good things about Staples! The store is well-organized, making it easy to find what I'm looking for. The staff is knowledgeable and goes above and beyond to assist customers. Whether I need printing services or office furniture, Staples always delivers top-notch quality. Plus, their rewards program offers fantastic benefits and discounts!
Nov 3rd, 2023

My partner was buying a pack of sheet protectors and was checking if the pack had the correct number of items in it. Andrew I think (tall guy, long hair) interrupted her, interrogated her, took the pack from her hands, threw it on top of a shelf where she could not reach it and walked away. This is completely unreasonable behavior.
Sep 20th, 2023