Chamber of Commerce

      First Citizens Bank

      ( 12 Reviews )

      First Citizens Bank
      Visit a branch today
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      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.8 - (12 reviews)
      7
      2
      0
      0
      3
      Read Our 12 Reviews

      Chamber Rating

      Verified Member
      3.8 - (12 reviews)
      7
      2
      0
      0
      3
      › ‹
      • Richwithme Richwithme

        Horrible Waited 10 minutes with an empty bank Manager standing up having a personal conversation and makes acknowledgment after 5 mins. Reminder empty bank and she wasnt busy with anyone.
        Jul 4th, 2023

      • I S

        Poor costumer serviceeven when they are clearly wrong they will not admit it manager Brenda Macias is the worstthey dont care about you as a client at all argumentative and rude.
        May 13th, 2023

      • Romy Eleps

        It is now the First Citizens Bank nee One West Bank. Fast service . No lines . Very helpful staff .
        Jan 18th, 2023

      • Joseph

        Poor customer service, and manager is never available there to help with questions or concerns. So frustrating, I regret ever coming here!
        Jul 23rd, 2022

      • Vill Bill

        Great bank
        Feb 14th, 2020

      Read Our 12 Reviews

      About
      First Citizens Bank

      To protect our customers and associates, our branches are operating drive-thru service only. You can make an appointment with your banker to access your safe deposit box or if you need other assistance.

      Contact Info

      Products

      • Personal Checking
      • Premium Checking
      • OneAccount Checking
      • Personal Savings
      • Green Savings
      • Premium Money Market
      • Certificates of Deposit (CDS)
      • Jumbo Loans
      • Adjustable Rate Mortgage
      • Fixed Rate Mortgage
      • OneBusiness Checking
      • OneBusiness Plus Checking
      • OneBusiness Interest Checking
      • OneBusiness IOLTA
      • OneAnalysis Checking
      • OneBusiness Money Market Savings
      • Business Certificates of Deposit (CDS)

      Services

      • Mobile Banking
      • Online Banking
      • Mobile App

      Images

      Questions & Answers

      Q What is the phone number for First Citizens Bank?

      A The phone number for First Citizens Bank is: (323) 937-4201.

      Q Where is First Citizens Bank located?

      A First Citizens Bank is located at 400 N. La Brea Avenue, Los Angeles, California 90036

      Q What is the internet address for First Citizens Bank?

      A The website (URL) for First Citizens Bank is: https://locations.firstcitizens.com/ca/los-angeles/400-n.-la-brea-avenue

      Q What days are First Citizens Bank open?

      A First Citizens Bank is open:
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM

      Q How is First Citizens Bank rated?

      A First Citizens Bank has a 3.8 Star Rating from 12 reviewers.

      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM

      Ratings and Reviews
      First Citizens Bank

      Overall Rating

      Overall Rating
      ( 12 Reviews )
      7
      2
      0
      0
      3
      Write a Review

      Richwithme Richwithme on Google

      image Horrible
      Waited 10 minutes with an empty bank
      Manager standing up having a personal conversation and makes acknowledgment after 5 mins. Reminder empty bank and she wasnt busy with anyone.

      I S on Google

      image Poor costumer serviceeven when they are clearly wrong they will not admit it manager Brenda Macias is the worstthey dont care about you as a client at all argumentative and rude.

      Romy Eleps on Google

      image It is now the First Citizens Bank nee One West Bank. Fast service . No lines . Very helpful staff .

      Joseph on Google

      image Poor customer service, and manager is never available there to help with questions or concerns. So frustrating, I regret ever coming here!

      Business Response on Google Feb 11th, 2023
      Hi Joseph, we always try our best to provide a pleasant banking experience and are sorry to hear that your interactions have been frustrating. If you’ll send us your phone number through a private message on our Facebook page, we’ll share your feedback with our team and have a representative contact you. Thank you.

      Vill Bill on Google

      image Great bank

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      Overall Rating

      Overall Rating
      ( 12 Reviews )
      7
      2
      0
      0
      3

      Write a Review

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