New Stone Tax Services

First time using a tax preparer other than turbo tax and it was definitely worth it. I didnt realize how much I was missing doing them myself. Uploading all the docs online was really simple with their portal and Victoria did an amazing job going through everything on our meeting. Definitely make sure to have all docs uploaded before the meeting if you want it to be smooth. I had to upload something I forgot mid call but she was very patient with me which I appreciated. My experience with this office was amazing and I would highly recommend!
May 29th, 2023

My experience has been an absolute NIGHTMARE! One thing is certain, Victoria is very knowledgeable, but knowledge is no substitute for reliability. I reached out to Victoria at the beginning of March to handle my business and my personal taxes. My initial meeting was great, but nothing of substance followed. Her staff is completely incompetent and refused to deliver my messages or provide me with the meeting I continuously requested. And when I was provided a meeting, she did not show up. There was excuse after excuse, an extreme amount of unanswered phone calls and unreturned texts. The point came when the need to call her number back to back 7 times was necessary to get an answer. And even then, there was zero accountability and tons of excuses. On yesterday, April 30th, after 5 days of unanswered texts, she decided that she would not be able to move forward. I have NO CLUE what has been done and no proof that a tax extension was filed or that my business tax status was filed. I cannot speak for her capabilities, but her communication, it is the WORST! And I am afraid of the penalties and status of my taxes at this point. I really hope she finds better staff/support, but she will NEVER have an opportunity to put me or anyone I know in this position again.
May 3rd, 2023

Nov 20th, 2020

Victoria is very experience and her staff very professional, most of my family and friends and customers go to them,,they always do a great job, thet are always doing what is best for you,,and get the best results, I'm very pleased with them I highly recommend them.
Oct 12th, 2020

Mar 17th, 2020