Metro by T-Mobile

Mar 19th, 2024

The men at the store is very hot
Feb 11th, 2024

They were over charging on activating my phone its normaly $26they were charging $40.00
Sep 15th, 2023

I love this place, the workers were so helpful and patient with me. I'll definitely make this my spot.
Sep 3rd, 2023

Lets start with I arrive in the store at 6:50 p.m. from a long day at work. I need to purchase a SIM card per the instructions of dialing 611 customer service the night before. I needed the SIM card to add a phone to one of my lines. When I walk in theres a polite gentleman in training. I tell him I need a SIM card he says it may be a while because Im in training and were helping a customer. Me: Ok. No problem. 20 min passed and theyre still helping the customer. Me: can his transaction possibly be suspended so you can ring up the SIM card for me by any chance? Other representative says it can be but did I bring the device. Me: no but the device is already on my account and you can log in and see the device on my line and add it that way however I prefer to take it home and add the sim to the device because I can do it for free. Here you will charge me. The seasoned rep says, I need a device to put the sim on. My computer will not allow me to ring up the sim for you without a device. Me: sir, thats not true. Seasoned rep, yea it is. Me: I promise you another store will do it and has done it and are you telling me customer service gave me the wrong Information? Seasoned rep: I cant sell you a SIM card without a device to connect it to. Me: so when I walked in, now 25 minutes later, you couldnt have told me this lie then? You sir have wasted my time. I leave this location and go to the metro store down the road and what do you know. The other metro store sold me a SIM card without the hassle. Go figure.
Sep 29th, 2023