California Bank & Trust

Very slow service, not very professional, they are always empty but still slow and unprofessional . Its the branch of Lancaster blvd
Mar 18th, 2024

Worst bank Ive ever been to! Had to stand in like for 45 minutes because they only have one teller open and only 2 people in front of me! Then refused to cash a check stating I had to have 2 forms of id and said my bank card was reloadable witch it is not so they cant take it.then the manager called me a kid when I asked if my ssn would count as a second id.
Aug 24th, 2023

they are not very friendly and there's always an inconvenience that this bank is close on the weekends and they never fixed my online account for me sign in and check my statements this why switched to another bank
May 31st, 2023

That's where we bank at!!!!
Jan 22nd, 2023

Rude, pushy and very unprofessional. I was crying upset because I was thinking that I wasn't going to be able to pay my rent. The 1800 operator told me to calm down and then when I told her I wasn't able to use the automated phone service because it said my card number or pin was wrong. At that point she was insisting I log into my checking account via online banking. and I told her that I don't want to sign up. At that point, she told me to calm down and said there was nothing she could do. This is not the first time or the second time. In 6 months, this has accured at least 4 or 5 times. Now im unavailable to access my funds in the account. I'm over it. I'm going back to Wells Fargo after all this clears. I'm over the rude customer service. Simple as that. Update: just changed my direct deposit banking info to a new bank and closing this one. Never again will I ever bank here again.
Jun 8th, 2023