Chamber of Commerce

      El Pollo Loco

      ( 597 Reviews )

      El Pollo Loco
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      Hours

      Thursday:
      10:00 AM - 10:00 PM
      Friday:
      10:00 AM - 10:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      10:00 AM - 9:00 PM
      Monday:
      10:00 AM - 10:00 PM
      Tuesday:
      10:00 AM - 10:00 PM
      Wednesday:
      10:00 AM - 10:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.3 - (597 reviews)
      334
      167
      47
      17
      32
      Read Our 597 Reviews

      Chamber Rating

      Verified Member
      4.3 - (597 reviews)
      334
      167
      47
      17
      32
      › ‹
      • D K

        This location is very close to my job, and I got food from this place several times. I have never seen that they wash their hands before preparing food or use gloves. Last time, when I entered the store, a guy was sweeping the floor.He just took my order and prepare it with his dirty hands. I .will not go to this store again.
        Mar 26th, 2024

      • Ken C

        Great food and reasonably priced.
        Mar 24th, 2024

      • Latrece Pratt

        The service is good the food is ok. But why is plaster hanging from the ceiling and caution tape around the tables? I've been here on two different occasions a month apart and still the same.
        Mar 22nd, 2024

      • jim lewis

        The food (Double Chicken Tostada Salad), as always, was delicious! The only negative was they forgot to give me my extra container of cilantro dressing, mistakes though, sometimes happen.
        Mar 19th, 2024

      • Mark Frey


        Mar 6th, 2024

      Read Our 597 Reviews

      About
      El Pollo Loco

      While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Lake Forest,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

      Contact Info

      Products

      • BEANS
      • CHICKEN
      • COLE SLAW
      • DINE IN
      • DINNER
      • ENTREES
      • ICED TEA
      • LUNCH
      • MASHED POTATOES
      • MEATS
      • MEXICAN
      • RICE
      • SALADS
      • SIDE DISHES
      • SODAS
      • SOUPS
      • TORTILLAS

      Services

      • CATERING
      • DINNER
      • FAST FOOD
      • LUNCH
      • MEXICAN
      • NUTRITIONAL INFORMATION PROVIDED
      • TAKE OUT

      Specialities

      • CATERING
      • MEXICAN

      Payment Methods

      • AMERICANEXPRESS
      • CHECK
      • DISCOVER
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for El Pollo Loco?

      A The phone number for El Pollo Loco is: (949) 454-8312.

      Q Where is El Pollo Loco located?

      A El Pollo Loco is located at 21212 Bake Pkwy, Lake Forest, California 92630

      Q What is the internet address for El Pollo Loco?

      A The website (URL) for El Pollo Loco is: https://restaurants.elpolloloco.com/ca/lake-forest/21212-bake-pkwy?utm_source=extnet&utm_medium=yext

      Q How big is El Pollo Loco?

      A El Pollo Loco employs approximately 2-5 people.

      Q Is there a key contact at El Pollo Loco?

      A You can contact Esmeralda Garcia at (949) 454-8312.

      Q What days are El Pollo Loco open?

      A El Pollo Loco is open:
      Thursday: 10:00 AM - 10:00 PM
      Friday: 10:00 AM - 10:00 PM
      Saturday: 10:00 AM - 9:00 PM
      Sunday: 10:00 AM - 9:00 PM
      Monday: 10:00 AM - 10:00 PM
      Tuesday: 10:00 AM - 10:00 PM
      Wednesday: 10:00 AM - 10:00 PM

      Q How is El Pollo Loco rated?

      A El Pollo Loco has a 4.3 Star Rating from 597 reviewers.

      Key Contacts

      image
      Esmeralda Garcia
      Manager

      Hours

      Thursday:
      10:00 AM - 10:00 PM
      Friday:
      10:00 AM - 10:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      10:00 AM - 9:00 PM
      Monday:
      10:00 AM - 10:00 PM
      Tuesday:
      10:00 AM - 10:00 PM
      Wednesday:
      10:00 AM - 10:00 PM
      Nearby El Pollo Loco Locations

      Ratings and Reviews
      El Pollo Loco

      Overall Rating

      Overall Rating
      ( 597 Reviews )
      334
      167
      47
      17
      32
      Write a Review

      D K on Google

      image This location is very close to my job, and I got food from this place several times. I have never seen that they wash their hands before preparing food or use gloves. Last time, when I entered the store, a guy was sweeping the floor.He just took my order and prepare it with his dirty hands. I .will not go to this store again.

      Business Response on Google Mar 20th, 2024
      We’re sorry to hear that you weren’t satisfied with your experience. There are some concerning details in your review that we’d like to discuss further. If you’d like our assistance, could you please reach out to us at https://www.elpolloloco.com/contact-us with more details? We value your opinion.

      Ken C on Google

      image Great food and reasonably priced.

      Business Response on Google Mar 23rd, 2024
      Thanks so much for the kind words, Ken! We hope to see you back soon.

      Latrece Pratt on Google

      image The service is good the food is ok. But why is plaster hanging from the ceiling and caution tape around the tables? I've been here on two different occasions a month apart and still the same.

      Business Response on Google Mar 23rd, 2024
      Thank you for taking the time to leave us a review. At El Pollo Loco, we continuously work to create good experiences for our guests and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us at https://www.elpolloloco.com/contact-us/ with any further comments or suggestions? We hope we can use this to improve in the future.

      jim lewis on Google

      image The food (Double Chicken Tostada Salad), as always, was delicious! The only negative was they forgot to give me my extra container of cilantro dressing, mistakes though, sometimes happen.

      Mark Frey on Google

      image

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      Overall Rating

      Overall Rating
      ( 597 Reviews )
      334
      167
      47
      17
      32

      Write a Review

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