Maaco Auto Body Shop & Painting

Amazing job and kind service
Apr 5th, 2024

This is an absolutely fantastic body shop. Alex is incredible. Kind and knowledgeable. Would never go anywhere else Service: Body & Trim
Feb 13th, 2024

Back in October 2023 I became a victim of hit and run driver and brought my car for repair to this shop. I was given an estimate of 2 1/2 to 3 1/2 weeks for the job to be done. I was impatient and after 3 weeks I called to get the status of the work; was told by Alex that they need another 1 - 1 1/2 week. I was waiting to get a call from them to pick up my car, but that never happened, so I called again. This time I was told that they are waiting for "one last part", but they don't know how long that will take. Also, the Thanksgiving will affect the production. At this point, I had to return the rental car or pay out of pocket for it (My insurance covers 1 month rent). Then I called again, and again, and again... They bothered themselves to call just one time to let me know that they need another part and another week. Finaly, after almost 3 months, I got a text to pick up my car. I was there the same day 45 min before they are closing. Alex let me know that I'm only responsible for my deductible. After such a long and unpleasant experience with them, I expected to be offered some kind of compensation - did not happened. When I asked for it, I was told that only the Manager Libni Vivas can do that, but if I want to see him, I HAVE to go to the shop M-F 8am-4pm. I asked Alex to call him, but Mr. Vivas did not answer. Then I asked Alex to be emailed by Mr. Vivas - never happened. The bottom line is, I'm satisfied with their work, but completely dissatisfied with their customer service, the worst I have ever received.
Jan 31st, 2024

Great customer service and final paint job was great!
Jan 17th, 2024

Jan 2nd, 2024