U.S. Bank Branch

Wow I came to use the ATM, which wasnt working. So I asked the only person working if they could help me. This may have been one of the rudest interactions with a bank staff member I have ever had. After they rolled their eyes at me they just told me to go soma place else and they couldnt help me because my card was a US Bank debit card. Let me say that if youre an existing customer go to a different branch. If youre a new customer find a different bank. Even BofA treated me better.
May 24th, 2021

This place the 3 employees are lazy wait like 20 minutes nobody was available. Not recommended go to mission viejo that guys are fast.
Oct 27th, 2020

I know that US bank is really a budget bank that charges low fee. Also to have a location in the grocery store is a plus. If I have to say that it's pretty ridiculous that I was told that I needed to make an appointment to get things notarized. Seriously, the whole point of having a branch in the grocery store is for convenience, but when you turn people away because they need an appointment for notary, that's totally minus for convenience. US bank, if you want to keep your clients by advertising "convenience", provide notary service when the branch is open!
Dec 11th, 2018

I've been coming here for years and I've always been satisfied with the service.  The employees have always been very helpful and courteous.
Oct 21st, 2018

Very disappointed here. Got my deposit back via check from my apartment complex and i bank with US Bank, but they would not deposit or cash check the check because it was in Bank of America name. Went to Bank of America and they were amazed they wouldn't take the check at US Bank because i bank there. Never had this issue before and very disappointed in US Bank.
Mar 16th, 2018