Kelley Reed - State Farm Insurance Agent

I wish I could give her more than 5 stars. We moved here from across the country, had a car accident and bought a new house all in a short amount of time. I was expecting an insurance mess but thanks to Kelley and State Farm, it was a smooth transition and she handled our car accident better than I could have ever hoped for! She has been so helpful and kind! She goes out of her way to make sure you are taken care of.
Sep 30th, 2021

This Agency is the best ever. They explained insurance to me in a way I understood and helped me to find the coverage and protection i needed. They are happy to help me and always treat me with respect even though Im young and was new to auto, renters and life insurance in the last couple years. Thank you for being so thorough and responding so quickly always!
Mar 17th, 2021

Kelley has been my agent for many years now. When I had a claim, she came to my home twice. She called and checked on me several times while the claim was underway. Ive referred dozens of family members and friends and have received many thank yous in response for the awesome referral. Kelleys staff of kind, knowledgeable agents are all amazing too. Ive been helped by everyone and they are all great. I love that Kelleys so involved with Lafayette and has kids in our local schools. I see her and her husband on the ball field with the kids playing and volunteer coaching most nights of the week. She always remembers me and my kids (and dogs), when I pass her by in town. Shes a lovely gal. I highly recommend her agency, friendly and caring while professional and thorough. I went online to send a link to a friend that needs a new Agent and and saw a terrible review that couldnt have been about Lafayette Kelley Reed, they had to have been referring to the wrong Agent. It saddened me, nonetheless and I needed to give an accurate review. Thank you Team Reed!
Jan 26th, 2021

I was assigned to Kelley after my previous State Farm agent retired.During the years that I spent with Kelley as my agent, I only called and emailed her a few times.  She never returned these communications promptly and the answers I received were always weak.  Further, I always heard from people who worked for Kelley and from not Kelley herself.Heaven forbid you should have a claim!Do yourself a favor and work with an agent who actually communicates with her clients.
Dec 26th, 2020

I highly recommend Kelley Reed. Very professional and friendly. I called for insurance and ended up not only with insurance and a proper understanding of it but I now have a retirement plan too! Kelley made it easy to understand and gave me options that I could do. Thank you for the help and direction. I didnt know I could be preparing like this already. When Kelley isnt available Allison and Doug are awesome too. Trust me, you should call them.
Dec 18th, 2020