PET DEPOT La Verne

Jenah Hamsher _{on Google}

Mar 30th, 2024

Great customer service

Manuel A _{on Google}

Mar 24th, 2024

Smaller shop than the big two but still has what I need. People there are friendly but not super talkative (which I like).

Alina Palacios _{on Google}

Mar 15th, 2024

In order to get on here I had to give 1 star not worth it. This place is a joke, recommended by a neighbor, after searching and looking I went. I asked not to have my dog cut so short now looks like. A skinny rat, was very winner not normal for him. I noticed too late the damage they did. He was cut TOO close to the skin was red , under his arm was cut bleeding red and raw his chest area was red and we have not slept the last 2 nights with the constant itching and wining by his tail its all red and raw. I will NEVER EVER TSKE MY FUR BABY HERE . I dont mind spending HARD earned money but when they fq up my dog its not worth it I will go else where .. I DONOT RECCOMEND THIS HELL HOLE!!

israel jimenez _{on Google}

Feb 11th, 2024

Good pet store. Only wish they carried my dogs brand of food they eat

Gerrilynn Mundell _{on Google}

Jan 24th, 2024

I AM SO SORRY FOR HAVING TO WRITE SUCH A HORRIBLE REVIEW.
I have in the past always held Katie's Pet Depot veterinary services in the highest regard and recommended their services to all of my friends who happened to be looking for a good place to take their pet for check ups, shots or in an emergency. Recently, Shadow, our five year old husky, was in distress with occasional yelping, whining, panting, and shaking. It was obvious she was in pain. So we called Katie's like we usually do when we need her to be seen by the vet and were informed that their appointment schedule was full for the day but we could pay an emergency visit charge of $89 instead of their usual $59 fee and they would fit us in as they could. Of course, we jumped on it and had her there within an hour. My husband took her in while I stayed at home. He didn't have to wait too long before they were shown into an examination room and asked a bunch of questions. He had me on speakerphone at the time. THEY DID ABSOLUTELY NO TRIAGE ON HER! NO VITALS AT ALL! DIDN'T EVEN TOUCH HER! Then said hold on, we'll figure out how much it will cost! Came back with an astronomical figure pushing $2000 for an IV, to hold her for observation for a FEW hours, x-rays, and various other costs! All without even looking at her! We live on social security, we're retired and have nowhere near that kind of money. So they recalculated what it would cost us without a few of the items and got it under $1000. We still didn't have that much. So we paid almost $100 for them to NOT EVEN LOOK AT OUR DOG! I was then and am still appalled! Granted, I know things are expensive, but it's just the point of them not even taking her temp or listening to her heart or her breathing, or even looking into her eyes. Like I said, I had always thought very highly of Katie's Pet Depot, but now I will NEVER trust them with my girl's health again.
She was fine a few days later, by the way. Back to her normal bouncy self.
I can't find it in me to give them any higher than a one star rating. Previously I would have given all five!