California Mattress Store

We had started our week shopping for mattress with a bad experience with Ashley Furniture. Lets just say they werent that good in providing complete customer service. Ou ... more

Worst customer service ever! Unpleasant staff and rude behavior. Avoid this place at all costs.

The sales clerk was super kind and patient.

The sales person that helped us out in the store was very nice. This review is for the product and customer service after our purchase. We have had nothing but problems w ... more

Josh is one of the best salesman Ive worked with ever hands down. It was a great experience from start to finish!

Great sales people here. No push, responsive and knowledgeable.

Great sales people here. No push, responsive and knowledgeable.

Went in to buy a pillow. I feel like that's something you just have to do in person. It's a nice store, sales guy was pretty nice, too.

Melanie was great she knew her products very well and was able to explain the differences so I could choose the bed I wanted. Great customer service. This will be my se ... more

Kurt at the Elk Grove store was professional, courteous, engaging, informative and knowledgeable. He took great care in determining my wants, needs and budget, and foun ... more

Fantastic experience. Both sales guys were so helpful (i'm so sorry i don't remember their names!). not pushy at all. Can't wait to have the bed delivered this week!

David was so personable! He was so knowledgeable and I am convinced throughly that I'll be sleeping on a Sleep Number mattress because of him! Kudos to David.

Alexis was very knowledgeable and helpful!

Great customer service! Matt was very informative and patient as we went back and forth so much to decide on the best fit for us

They do not show up to work on time. Got here at 11 am and have yet to show up for work. A note would be nice.

Horrible service and SUPER mean male worker. I sent my daughter in to try out mattresses since hers got beg bugs and apparently he asked her to prove that I texted her an ... more

Very good customer service.

Hector was very good. He answered all the questions we had Ann explained all the features of the Sleep Number beds.

Quality matress with professional help. I just wanted to say a massive thanks to Mike! He made the process so easy and was extremely welcoming. I was given constant updat ... more

Kyle was very knowledgeable. He explained how the bed works. He answered all our questions & concerns

Was recently visiting the store to browse and was very rudely and aggressively approached by Ulises. Even if I wanted nothing more in life than a sleep number mattress I ... more

Absolutely rude and horrible customer service! Train your staff to respect customers! Horrible experience. Sleep number has lost a customer.

My wife and I bought our bed at the Thousand Oaks store and dealt with Jeff. He was well informed about the beds and did not push or hard sell us. We purchased the bed on ... more

Great sale people. Knowledgeable, friendly and helpful.

Our salesperson, Steve, was very knowledgeable & helpful in our decision-making. We felt he was upfront, honest & non-pressuring. Really looking forward to a great mattre ... more

It was an absolute perfect experience. Jesse at the Huntington Beach locationwas very knowledgeable and having a sleep number bed himself he shared his recommendations. A ... more

Constance was our salesperson. She is very knowledgeable and friendly. She answered all of our questions and made suggestions that were helpful in making our decision to ... more

VERY DISAPPOINTED - I received a template response from a representative at their CX office, I have called to get assistance and have been ignored. The business practic ... more

Jeremy at the Redding store was absolutely fantastic when it came to helping us pick the perfect bed. He was professional and answered all of our questions on multiple oc ... more

Excellent service. Top notch employee, Ryan, helped my wife and me determine the best bed for us. I would not go to anyone else.

Amazing customer service, Manny was great

We had a fantastic experience purchasing a mattress from Sleep Number. We were helped by Austin, and I would highly recommend him to anyone stopping by the Cupertino loca ... more

We are now American Mattress Family customers for life. My husband and I were dreading going mattress shopping, and Justin made it so easy. He is a wealth of knowledge an ... more

Miguel did a great job helping me find the right Futon and mattress. I was very impressed by the comprehensiveness of the service as well as speed of delivery. The Okinaw ... more

Our salesperson, Steve, was very knowledgeable & helpful in our decision-making. We felt he was upfront, honest & non-pressuring. Really looking forward to a great mattre ... more

Fabulous person. Pete was very knowledgeable to help me decide on what was best for me.  He installed our new bed and removed our old one. Great person. Great service

These guys are great, super friendly and helpful people. Would recommend for any students! Ask for Spencer or Joe!

Worst customer service ever! Unpleasant staff and rude behavior. Avoid this place at all costs.

Just want to share I bought a twin-firm mattress from here and I overslept for my job 2 days in a row because I slept SO well. Staff was wonderful! The front desk lady im ... more

Frank was the person who helped us. He was incredibly helpful and knowledgeable. They have a great selection of beds. They also have lounge chairs, pillows, and headboard ... more

Fantastic experience. Both sales guys were so helpful (i'm so sorry i don't remember their names!). not pushy at all. Can't wait to have the bed delivered this week!

The place to go for all your mattress needs! Amazing customer service

Erica was a fantastic sleep expert. She really helped us embrace the experience to dive into our sleeping needs. We ended up with a 360 pSE and cant wait to see how much ... more

Guillermo gave great customer service. Very helpful . Terrific products in supply. Thumbs up

The sales clerk was super kind and patient.

I purchased my bed on line I talked to Miguel ,manager He patiently explained all the process Professionally advise me Miguel is kind and real gentleman Thank you Miguel ... more

I needed an odd size mattress to fit into a waterbed frame. They are able to make just what I need and the staff was knowledgeable and helpful.

Knowledgeable staff and a great product. Excellent experience!