Enterprise Rent-A-Car

Christine Russell _{on Google}

Apr 9th, 2024

Easy peasy lemon squeezey!

Jeanette Quintanilla _{on Google}

Mar 23rd, 2024

Bad experience today unfortunately truly unsatisfied with customer service.

Venicio Flores _{on Google}

Mar 27th, 2024

Rented a Suburban from the Brand Blvd, Glendale location. Temperature was in about 72 that day so the vehicle was hot inside. Turned on the a/c as I left the lot. Returned 20 minutes later as the a/c was not working. The location was already closed as it was past 2 on a Saturday. Luckily there were still people there. However, the people's attitude had changed from one of helpfulness and eagerness to indifference and avoidance as if I was intruding on their time. Gave me a Ford Expedition in exchange. AC was working fine this time and had the windows open so as to cool the car down faster. Got home within a few minutes. Left again about 40 minutes later to discover a funky smell in the car, as if someone had spilled beer or something. Tried to air in out on the freeway only to discover the shocks on the vehicle were completely gone. The ride was very uncomfortable. Couldn't return the vehicle as they were closed for the next couple of days. I have a Enterprise Plus loyalty Program and have been renting with them for over 30 years but it seems I have more problems with them than Hertz Gold, which is my first choice