Hirsch Pipe & Supply

Excellent customer service, they are very friendly
Jan 6th, 2024

So, I am a doctor and am completely lost in any trade supply store. I needed a water regulator /heat trap for a Bradford White water heater anode rod. Could not locate it online for hours. So, I drove to Hirsch Pipe and Supply in Garden Grove, CA with the expectation of being poorly treated because of not being in the trade. Instead, the Assistant Manager Omar Pineda, and the sales associate, Joel Ceballos, took their time, searched for the part, located it, prepared to order it, and were of great assistance. My negative preconceived ideas of poor service were not only evaporated by their kind, charming, knowledgeable, and patient personalities, but they provided exceptional service. But, then they went beyond "exceptional service." Omar remembered placing the $7 plastic part in a drawer, located it, and then gave me the part without charge! No waiting, no driving back and forth, and nothing asked for in return! Now that is service! Hirsch has earned my business and recommendation. Oh, and the best part - no plumber cracks! haha
Sep 7th, 2023

After numerous calls to my water heater manufacturer, as well as almost being completely ripped off by a large Orange County home service (plumbing) company, I was told by a friend to call Hirsch Pipe and Supply in Garden Grove. Omar P answered the phone and it felt like all my stress was lifted. Omar was extremely helpful, knowledgeable and honest. Omar, and of course Hirsch, led me down the correct path, assisting me with exactly what I needed to square away this warranty issue. I want to commend Omar for his dedication to his trade, his knowledge and, unarguably the most important, his honesty. Thank you Hirsch and Omar.
Jun 28th, 2023

My go to plumbing supply. Great service, excellent pricing and always a pleasure! They've been pivotal with all of my house renovations and I'm lucky to have found them.
May 10th, 2023

Omar helped me find the right part and helped me unscrew a stuck on valve. Amazing customer service! 10/10 recommend.
Dec 21st, 2022