Wendy's
![Wendy's](/show_image.php?zc=2&w=250&src=https://a.mktgcdn.com/p/ugVeu_I7n9ph4B3cT6SZ6fyDoG9DxqRIS0jD53oN5w8/800x800.png)
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2810 East Imperial
Fullerton, California 92835 - (714) 990-4801
- Website
Hours
Chamber Rating
-
Jody Lambert
Apr 8th, 2024 -
Gonzalo Santillan
Apr 3rd, 2024 -
Vincent Chen
Mar 30th, 2024 -
Phil Kim
Mar 26th, 2024 -
Pennie Mack
Mar 28th, 2024
Products
- Dave's Single
- Dave's Double
- Dave's Triple
- Baconator
- Son of Baconator
- Jr. Bacon Cheeseburger
- Wendy's Jr. Cheeseburger Deluxe
- Wendy's Jr. Cheeseburger
- Double Stack
- Wendy's Spicy Chicken Sandwich
- Wendy's Homestyle Chicken Sandwich
- Wendy's Homestyle Asiago Club
- Wendy's Spicy Asiago Club
- Wendy's Grilled Asiago Club
- Wendy's Grilled Chicken Sandwich
- Wendy's Crispy Chicken Sandwich
- Wendy's Spicy Chicken Wrap
- Wendy's Grilled Chicken Wrap
- Wendy's Crispy Chicken BLT
- Wendy's chicken nuggets
- Wendy's Chicken Tenders
- Wendy's taco salad
- Wendy's Spicy Chicken Caesar Salad
- Wendy's Caesar Side Salad
- Wendy's Garden Side Salad
- Wendy's Jr. Bacon Cheeseburger
- Wendy's Natural-Cut Fries
- Baconator Fries
- Wendy's Rich & Meaty Chili
- Wendy's Sour Cream and Chive Baked Potato
- Wendy's Plain Potato
- Wendy's Bacon Cheese Baked Potato
- Wendy's Chili Cheese Baked Potato
- Wendy's Cheese Baked Potato
- Wendy's Kids' Hamburger
- Wendy's Kids' Cheeseburger
- Wendy's Kids' 2-piece Chicken Tenders
- Classic Chocolate Frosty
- Vanilla Frosty
- Wendy's salads
- Wendy's chicken
- Wendy's fresh-made salads
- Wendy's sides
- Wendy's 4 for 4
- Wendy's 444
- Wendy's Four for Four
- Cheeseburger
- Hamburger
- Chili
- Fries
- French fries
- Dessert
- Chicken wrap
- Fast food salad
- Chicken nuggets
- Chicken tenders
- Kids meal
- Fast food kids meal
- Wraps to go
- Baked potato
- Bacon cheeseburger
- Double cheeseburger
- Triple cheeseburger
- Chicken sandwich
- Spicy chicken sandwich
- Taco salad
- Caesar salad
- Grilled chicken sandwich
- Grilled chicken wrap
- Crispy chicken sandwich
- Crispy chicken wrap
- Fast food side salad
- Apple slices
- Fast food ice cream
- Drive thru ice cream
- Fast food chicken wrap
- Fast food chicken sandwich
- Drive thru salad
- Drive thru breakfast
- Drive thru hamburger
- Fast food breakfast
- Fast food hamburger
- Fast food cheeseburger
- Fast food chicken nuggets
- Fast food chicken tenders
- Drive thru lunch
- Drive thru dinner
Payment Methods
- AMERICANEXPRESS
- CASH
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Wendy's?
A The phone number for Wendy's is: (714) 990-4801.
Q Where is Wendy's located?
A Wendy's is located at 2810 East Imperial, Fullerton, California 92835
Q What is the internet address for Wendy's?
A The website (URL) for Wendy's is: https://locations.wendys.com/united-states/ca/fullerton/2810-east-imperial
Q How big is Wendy's?
A Wendy's employs approximately 20+ people.
Q What days are Wendy's open?
A Wendy's is open:
Friday: 6:30 AM - 1:00 AM
Saturday: 6:30 AM - 1:00 AM
Sunday: 6:30 AM - 1:00 AM
Monday: 6:30 AM - 1:00 AM
Tuesday: 6:30 AM - 1:00 AM
Wednesday: 6:30 AM - 1:00 AM
Thursday: 6:30 AM - 1:00 AM
Q How is Wendy's rated?
A Wendy's has a 3.9 Star Rating from 810 reviewers.
Hours
-
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Ratings and Reviews
Wendy's
Overall Rating
Overall Rating
( 810 Reviews )![](/images/review-avatar-2.jpg)
Jody Lambert on Google
Kid-friendliness: I had my grandchildren with me, they got exactly what they wanted. Staff members were very kind and patient while they decided on what to get
Wheelchair accessibility: The ramp wasn't extremely long like most places.
![](/images/review-avatar-3.jpg)
Gonzalo Santillan on Google
![](/images/review-avatar-4.jpg)
Vincent Chen on Google
![](/images/review-avatar-4.jpg)
Phil Kim on Google
![](/images/review-avatar-2.jpg)
Pennie Mack on Google
To make matters worse, when I reached the drive-thru window, I noticed that both mine and my companion's orders were placed in the same bag, despite us clearly ordering two separate meals with different drinks. When I brought this issue to Alberto's attention, he became even more agitated and practically threw another bag at me, telling me to separate it myself.
I tried to address the situation calmly, explaining that we expected our orders to be in separate bags since we had made two distinct orders. However, Alberto blatantly ignored my concerns and refused to acknowledge anything I was saying. Even when I politely asked for ketchup and barbecue sauce, he chose to ignore me for the entire two minutes I was at the window.
It's important to note that the food itself was satisfactory, as it was hot, fresh, and the soda had the right amount of carbonation with plenty of ice. However, the lack of customer service was truly disappointing. As the manager, Alberto should understand the importance of treating customers with respect and dignity. There was no reason for him to become upset and dismissive simply because we wanted our orders separated.
I find it disheartening that individuals working in customer service would let their personal issues and mean demeanor affect their interactions with customers. Wendy's is known for its good food, but I believe they deserve employees who value their customers and provide excellent service. It's crucial for everyone working in customer service to remember that they will encounter multiple individuals daily, and each person should be treated with respect.
I hope Wendy's takes this feedback seriously and addresses the issue of customer service. While the food was enjoyable, it was overshadowed by the embarrassment caused not only to me but also to my companion, who has a disability. Respectful and courteous treatment should be the minimum expectation when paying for a meal.
Thank you, Wendy's, for the delicious food, but I sincerely hope improvements are made in the area of customer service
I will be not taking myself nor any future clients to this particular restaurant to save embarrassment that was humiliating. Once again Wendy's thank you for your good food you definitely have no complaints from me there.
Overall Rating
Overall Rating
( 810 Reviews )Write a Review
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