Rite Aid

Mar 2nd, 2024

The lady who answered the phone on 2/24 at 4:30 was quite possibly the rudest human being Ive ever had the displeasure of dealing with. If she would have listened without interrupting me with clear annoyance we could have got down to the problem of my first ever prescription filled here at rite aid. Instead she was rude with severe attitude and even judged me for not having insurance! She clearly hates her job and that shouldnt be the customers problem. Since I couldnt even call here to ask a simple question about my prescription and be treated like a human being I will be taking my prescriptions elsewhere. Disgruntled employees are not a good look keep them OFF the phones.
Feb 20th, 2024

This store takes the cake! No wonder they have a 3 star rating. Cashier tried to scan my DL. I told him, "no you're not!" I showed it to him & said my BD. He then told me he will make an exception this time. That I have to give it to him next time I come in. I told him, "I won't buy beer from this store again." He said, "ok." What a prick!
Feb 12th, 2024

Jan 18th, 2024

Healthcare is both expensive and unpleasant enough without having to deal with prescription issues or rude pharmacy employees. Since I prefer not to do business with Walgreens or CVS, I chose Rite Aid assuming customer service would be far better. My mistake. Had I read the reviews prior to taking my prescriptions to them, Id have certainly gone elsewhere. Unfortunately, most all of my interactions with them has been a less than pleasant experience. Aside from the general lack of pride in the upkeep of the stores drive thru, rudeness and incompetence is commonplace for the pharmacy staff. Obviously customers are simply an inconvenience. Worse yet, are the owners meaningless and empty apologies as evidenced by the many bad reviews and lack of efforts to improve customer satisfaction within their pharmacy.
Jan 10th, 2024