T-Mobile Authorized Retailer

I recently had the pleasure of interacting with Matty. Thank you for going above and beyond to resolve my issues. Despite encountering difficulties with a customer service representative over the phone, Matty stepped in and provided exemplary assistance. Thank you, -1 star because of T-Mobile as a business & network. Would NOT recommend. But if you are here ask for Matty.
Mar 29th, 2024

Extreme dissatisfaction with the customer service at this store. Not only the lack of attention from the staff despite the store not being overly busy, but also when you finally managed to get someone attention, the staff appeared disinterested and unhelpful. Moreover, the staff who assisted me lacked adequate product knowledge and unable to answer basic questions about the products and services, leaving me feeling frustrated and uninformed. When I ask more questions try to get details, one of the staff even reply something extremely unprofessional if they couldnt answer it, such as we are only the retailer, we dont care what the company doing. Wont recommend this place. Would rate 0 star if I could.
Mar 23rd, 2024

Got my eclipse viewing glasses with T-life
Mar 20th, 2024

Very bad poor customer service. No one is asking why I am here. Unprofessional, unfriendly and slowest employees
Dec 13th, 2023

Over the phone they told me they had the phone I wanted however when I arrived at the store they said they made a mistake and didn't have the phone. Workers are very slow and unprofessional. Wasted alot of my time.
Oct 19th, 2023