Firestone Complete Auto Care

I have been recommending Firestone's Fountain Valley location for a while now. Wade (though he wasn't at work the last time my car wa serviced), Jeff, and Luis (I hope I am not butchering his name) are exceptional! Jeff and Luis were awesome last Sunday (04/07/2024) again! In September 2023 I moved to Aliso Viejo, and I still gladly drive to Fountain Valley, because I know that Jeff, Luis, and Wade will do the job right, the first time!
Apr 7th, 2024

i had a 11.00 am appt for one tire and it took 6 hrs to ge done 430 my car was done i called twice ! it saddens me i really is not happy !!
Mar 29th, 2024

Good service.
Mar 26th, 2024

I went in and asked a question about my alignment. And the employee said that I came off aggressive. So our conversation did not go well. I was frustrated and I left disappointed.
Mar 18th, 2024

This is a fantastic to place for getting your alignment done. I called up since they had the best reviews, and spoke with Carlos. He was friendly and quickly got me an appointment. Carlos also explained that there was a promotion going on that would save me some money. When I arrived at the appointment I was greeted with a friendly smile and had a great conversation with Carlos. He knew exactly what was going on and said I would be out of there in 90 minutes. My car was finished in about an hour and was straight as an arrow. Carlos also advised on the Firestone card which needed up saving me even more money. Carlos and his staff were outstanding. The location also was easy to get to, had plenty of parking, a nice waiting area with tv and coffee, and was clean and well run. This is the Firestone to go to if you need this work done.
Mar 16th, 2024