Chamber of Commerce

      Xfinity Store by Comcast

      ( 320 Reviews )

      Xfinity Store by Comcast
      Get XFINITY by Comcast in Folsom, CA
      Yext Power Listing.
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      Hours

      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      10:00 AM - 7:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.4 - (320 reviews)
      133
      45
      34
      17
      91
      Read Our 320 Reviews

      Chamber Rating

      Verified Member
      3.4 - (320 reviews)
      133
      45
      34
      17
      91
      › ‹
      • Brandon Bachman

        To cancel service: chat with virtual agent online... says can't help, I need to call. Call the 800 number and it directs me to chat with an agent and hangs up call. Call back, demand an agent. Get an agent, agent says they can't help, need to call tomorrow. Try to schedule an appointment for a call back, and only appointment they can give is +1 week, on a Saturday between 4pm and 4:30pm. Must go the office, in person to cancel service without 1 week delay. Horrible customer service. Signing up for service is a Hotel California situation. You can check-in, but they make it as hard has possible to checkout.
        Apr 7th, 2024

      • Mary C


        Feb 22nd, 2024

      • Alex Seebach

        Went in to cancel my xfinity account. The first guy who helped asked what I was in for and after my response basically said pay your bill, and we can help return your stuff and moved on to the next customer. However, Jocelyn asked shortly after what I was in for and helped me return my router and told me to wait a couple of days to pay my bill because the rental fee for the router would be reimbursed. She is the reason I gave 5 stars because she was attentive and didn't just blow over me. Old Man Rivers, on the other hand, needs some work on his customer service skills he could've for sure helped me with returning my router.
        Feb 21st, 2024

      • Matthew Lenz

        Stephen is awesome! It got really busy in the store but he was great at directing the traffic and getting everyone where they need to go. He got my equipment returned quick and sent me on my way. He's a nice guy, thank you Stephen!
        Feb 21st, 2024

      • Samuel Broff

        Wonderful help from Beto and Subaya. Very knowledgeable and helpful with my mobile questions and activation.
        Feb 2nd, 2024

      Read Our 320 Reviews

      About
      Xfinity Store by Comcast

      Xfinity provides internet services in Folsom. Visit us today at 2763 E Bidwell Street, CA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

      Contact Info

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      Images

      Questions & Answers

      Q What is the phone number for Xfinity Store by Comcast?

      A The phone number for Xfinity Store by Comcast is: (866) 934-6489.

      Q Where is Xfinity Store by Comcast located?

      A Xfinity Store by Comcast is located at 2763 E Bidwell Street, Folsom, California 95630

      Q What is the internet address for Xfinity Store by Comcast?

      A The website (URL) for Xfinity Store by Comcast is: https://www.xfinity.com/local/ca/folsom/2763-e-bidwell-street.html

      Q How big is Xfinity Store by Comcast?

      A Xfinity Store by Comcast employs approximately 20+ people.

      Q What days are Xfinity Store by Comcast open?

      A Xfinity Store by Comcast is open:
      Thursday: 10:00 AM - 7:00 PM
      Friday: 10:00 AM - 7:00 PM
      Saturday: 10:00 AM - 7:00 PM
      Sunday: 10:00 AM - 7:00 PM
      Monday: 10:00 AM - 7:00 PM
      Tuesday: 10:00 AM - 7:00 PM
      Wednesday: 10:00 AM - 7:00 PM

      Q How is Xfinity Store by Comcast rated?

      A Xfinity Store by Comcast has a 3.4 Star Rating from 320 reviewers.

      Hours

      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      10:00 AM - 7:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Nearby XFINITY by Comcast Locations

      Ratings and Reviews
      Xfinity Store by Comcast

      Overall Rating

      Overall Rating
      ( 320 Reviews )
      133
      45
      34
      17
      91
      Write a Review

      Brandon Bachman on Google

      image To cancel service: chat with virtual agent online... says can't help, I need to call. Call the 800 number and it directs me to chat with an agent and hangs up call. Call back, demand an agent. Get an agent, agent says they can't help, need to call tomorrow. Try to schedule an appointment for a call back, and only appointment they can give is +1 week, on a Saturday between 4pm and 4:30pm. Must go the office, in person to cancel service without 1 week delay. Horrible customer service. Signing up for service is a Hotel California situation. You can check-in, but they make it as hard has possible to checkout.

      Business Response on Google Apr 7th, 2024
      Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link: http://spr.ly/6009wZJVc. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.

      Mary C on Google

      image

      Business Response on Google Feb 16th, 2024
      https://comca.st/4bxRZvn Thank you for leaving a rating. Please click on the preceding link if you would like to connect with a specialist. You will need to disable any pop-up blockers to start your session.

      Alex Seebach on Google

      image Went in to cancel my xfinity account. The first guy who helped asked what I was in for and after my response basically said pay your bill, and we can help return your stuff and moved on to the next customer. However, Jocelyn asked shortly after what I was in for and helped me return my router and told me to wait a couple of days to pay my bill because the rental fee for the router would be reimbursed. She is the reason I gave 5 stars because she was attentive and didn't just blow over me. Old Man Rivers, on the other hand, needs some work on his customer service skills he could've for sure helped me with returning my router.

      Business Response on Google Mar 5th, 2024
      We appreciate you leaving a rating. For us to find out more about your experience and help in any way we can, use this link http://spr.ly/6007XM7cf to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.

      Matthew Lenz on Google

      image Stephen is awesome! It got really busy in the store but he was great at directing the traffic and getting everyone where they need to go. He got my equipment returned quick and sent me on my way. He's a nice guy, thank you Stephen!

      Business Response on Google Mar 2nd, 2024
      Dear MatthewWe always strive to provide the best customer service possible and we’re grateful to know that Stephen was able to assist in resolving your equipment return. We always appreciate the opportunity to recognize our employees, and have shared your compliment with Stephen and their leadership. Feel free to contact us* or visit the Xfinity Store again if you need further assistance.Kind Regards, Madinah Xfinity Philadelphia

      Samuel Broff on Google

      image Wonderful help from Beto and Subaya. Very knowledgeable and helpful with my mobile questions and activation.

      Business Response on Google Jan 11th, 2024
      We appreciate you leaving a rating. For us to find out more about your experience and help in any way we can, use this link http://spr.ly/6002psHc0 to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
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      Overall Rating

      Overall Rating
      ( 320 Reviews )
      133
      45
      34
      17
      91

      Write a Review

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