Xfinity Store by Comcast - CLOSED

They are stuck with 'sell up' method of getting one to contract for more services. The problem is, there services are poor when compared to AT&T+Direct Stream if available to you. AT&T owns DirecTV an Dif AT&T fiber is available at your address, you are way better off gong with that choice. AT&T fiber has no 'Data Cap' and the download/upload speeds are symmetrical. That is with Fiber Optic cable, the data moves in basically the same speed in uploads and downloads. Coaxial cables were originally designed to move data to you, as in the old fashioned cableTV. One of the other items I have been seeing in recent ads from Xfinity it is advertised as '10g Xfinity'. Xfinity has no way of giving you 10g speed if they wanted to. They are referring to the speed that the WiFI would travel from one of there lousy rented WiFi routers. The max speed a coaxial cable service can send you is around 1g, tops. Here is another item  people rarely add to costs. They add to the costs on a monthly basis for what I term as 'box rentals'. If you don't own you own internet access modem, you will be forced to lease one from them for around $8/month. One costs less the $100 to buy one. That's  one, added cost. Then, to get their cabletv access you will be charged about another $10/month for what they term as the X1 box or other items that are of less performance. That is 'per box' so if you have more than one TV, you will get charged for each one. When you look at subscribing for a year, that is over $200 in box rental fees one gets charged. Now think about how long you have been subscribed. 5 years, 10 years, just think about what you have paid over the years to own nothing. Check see if any other service is available at your address and go with that.
Mar 15th, 2023

This location "appears" to be available and open on the Xfinity app, it is closed! No, seriously it's closed. "For lease" on the front door, who knows how long that's been up? But again, the (strictly useless) xfinity app lists the address as a valid store. Seriously, who's in charge of turning the lights off and making notes on Yelp or Google.  If you want it to contact Xfinity through their 800 number or chat service, good luck. Honestly, not sure who's wors...the IRS or Xfinity, it's a toss-up.
Feb 24th, 2023

If you ever want to spend a day, losing your soul try going to the Xfinity store in Seaside and transferring your phones and watches from AT&T to Xfinity. Before we ever began, I explained 3 phones and 2 watches, and the watches have to be able to make calls - AWAY from the phones. AT&T managed this just fine.They assured me that it did. Here I am seven hours of working with them  at the store, and 2 hours with their phone support, and I still cannot make a call from my watch or get texts from it if I am not near my phone.What irks me the worst is not that I was with a brand new employee who is trying his best, what irks me the most is that after six or seven times of his asking for help nobody took over my request.   I watched as the assistant manager (whom my rep went back and forth and back and forth to) handled dozens of people coming in the door.   How tough would it have been for him to take me over and leave the (obviously less complicated tasks) to the new employee?
Dec 7th, 2022

Poor products. Poor service. Inconvenient location. This is the only way to get cable tv so they treat you as a captive customer. I wish that there was competition.
Nov 19th, 2022

Came in the store to return equipment and waited 25 mins until told to register to be seen. The app and online portal was not available for this service. While waiting another 30 minutes tow of three employees served a total of one customer each. One walked to show his one customer of the hour different phones and designs. If they told me when I checked in it would take more than an hour I would have made a reservation for the next day.Waste of time and terrible customer service!
Aug 7th, 2022