Lexus Escondido

Apr 8th, 2024

A few weeks ago i was not very happy with lexus of escondido due to an issue with my brand new vehicle , but after speaking to the right person Sales Manager Mr.Sammy Doumit he worked with me & was able to find a reasonable solution to the problem & i am very pleased with the outcome, Mr.Doumit is very kind, humble & ethical. Also i would like to say a Special Thank you to My salesperson Emiliano Barajas because he went above and beyond troughtout the whole process. Thank you!
Mar 20th, 2024

We are loyal Lexus customers and owners of a Lexus SUV. We have had maintenance done at various Lexus dealerships and have been happy with the results until we moved to Escondido and had a terrible experience at this dealership. I even believe the service person is racist. He judged my English level and showed a very unprofessional attitude when I asked him questions. He lied to me, saying he would send messages to me, but I never received any. We changed all four tires, which cost over $2500. When I asked about the information regarding my new tires, he never replied to me. I believe he work here long time , however treat customer unfair that is hurts Lexus s reputation. I never come back to this location again and did my maintenance at Carlsbad, where I feel better served.( I write this review after I compare different Lexus locations service and believe my review to him is fair)
Mar 14th, 2024

Feb 28th, 2024

Last Friday,We picked up New RX 350H with Sales Manager Mr.Michael Boon, Strongly recommend him . Great service. Thanks Michael!
Feb 17th, 2024