Castellino at Laguna West

Why are you calling a phone number on the DO NOT CALL LIST? UNSOLICITED and called after 6pm!!? Never asked or gave permission to call me!
Jan 24th, 2024

I wish I could provide less than one star. Horrible time moving in and out. Management is entirely incompetent. They are trying to take my entire deposit for an apartment I lived in 1 year and left in perfect condition. Im having to contact the housing authority and a lawyer to get my deposit back. Please do not move here! You will regret it!
Oct 5th, 2023

James made our move simple and easy. He was very informative and thorough with the move in process. Beautiful complex too!
Jul 27th, 2023

Pros: great family friendly location, quiet, and near many parks good pool and well maintained outdoor areas in the complex (minus the perpetually malfunctioning gates) Cons: strange, and outdated floor plans finicky appliances unprofessional, unhelpful management pests other tenants not picking up after their pets leaky ceiling AC vents price doesn't = quality of the apartment renewal rent rates are astronomically high Details: Literally the worst management ever. They rarely answer calls, if they do, they won't give a straight answer. In person on the day we moved in (one week after the move in day we were told originally forcing us to stay in a hotel), the manager was clearly intoxicated and very rude. Upon moving out the new management was equally incompetent, calling me to ask me to come turn in keys and sign documents for the move out, not even 3 hours after I signed the same documents and turned in my keys. 31 days before our lease was up we received our renewal offer, in which they informed us that should we stay rent would be increased by over $400. Fortunately we found a larger, cheaper, and much nicer two bedroom than the one bedroom in another part of town. The apartment itself was a strange floor plan. The carpet was gross, and the AC vent leaked. Pests were a constant problem and management was slow to dispatch pest control to alleviate the problem.
Jul 12th, 2023

Jun 6th, 2023