Kinecta Federal Credit Union - El Segundo Imperial (Raytheon North Campus-no public access)

Tania Olloqui has assisted me many, many times. She keeps me informed about KINECTA's investment options, she's acquired historical check records when I requested them, and another time she helped mitigate my being ghosted by LPL financials when I wish to close an account with LPL. Her service is impeccable. KINECTA is very lucky to have an outstanding employee of her character and work ethic.
Feb 13th, 2024

Just got off the phone with Diana Escobedo. I was having trouble with a fraud alert on my account. Diana handled my issue calmly and quickly, which frankly calmed me down quite a bit. Why have I moved my money out of a big bank and into Kinecta credit union? Because of the unparalleled customer service, the much-appreciated vigilant fraud detection, and the understanding, personable employees at Kinecta, such as Diana. She provided the smoothest, most personable tele-banking experience I've ever had and she deserves a healthy raise.
Jan 1st, 2024

Anytime I go into Kinecta Federal Credit Union all the people are so very helpful. Whenever I email in need of financial information I email Natalie who is extremely professional, helpful, and always gets back to me quickly.
Nov 18th, 2023

I was fortunate enough to get Diana Escobedo on the line while calling the customer service number. The level of customer service she provided me during our phone call and after with an email follow up was suburb. Thank you Diana for going the extra mile to make sure needs were met during and after my call!
Oct 30th, 2023

I called Kinecta Federal Credit Union earlier today to get financial information I needed immediately. The young woman who received my call was very helpful and extremely professional. I provided her the information and never did she ask me to hold or transfer me to another individual. During the conversation she even expanded on a particular benefit I was not taking advantage of or even aware of. I have trusted this bank for the past 20 years because they certainly have my best interest as a member of this bank institution. Thank you, Diana, you are a key piece to the KFCU Team.
Oct 23rd, 2023