El Cerrito, CA Bank

I live in Chile. When I try to assess my account, they say that my social security number and account number are wrong but dont give me options and of course, they are w ... more

Have not answered the phone at all!

Worst customer service I think J R is the guy who is not with good attitude Thats why i closed my account with them. Never ever go again

Came by to open an account, employee is rude and condescending. Avoid this bank / branch.

Helpful tellers and bank officers, good on line too.

Let me set the stage for you: it's 11am and you walk in to the bank. There are 15+ employees walking around but only one teller. There is one person ahead of you. Fast fo ... more

Employees are rude including manager absolutely no personality and lack of any customer service skills no smile or warm welcome greeting when handling customers absolute ... more