The Right Choice HVAC

They installed a brand Ac unit. 2 years later the unit caused multiple leaks but not before completely stopped working. After many conversations they attempted to fix the leaking AC. 1st time they said they ac needed new filters, 2nd time said they replaced the hose, 3rd they sent me a bill of over 1k to fix the installation. I called multiple companies to inspect the unit all said the AC was not installed correctly. We are having the city come inspect the unit. This will cost us over 1k to fix. Unit caused water damage to my house. Owner called me to tell me to take down my bad reviews. He expected me to pay his company to redo a job I already paid for.
Jan 20th, 2023

Fine, hardworking, young men who did a great job adding solar to and replacing air conditioner in our home. Easy to communicate your wishes and concerns with. and good at explaining the process.
Feb 6th, 2022

I was very happy and pleasantly surprised with the professionalism and customer service of this company. Reuven was communicative, responsive, and knowledgable throughout my quote. He was patient when I was going back and forth on what option was best for me even when it kept him at my house past 8:00 pm. He gave me a great deal and extended the opportunity when I needed more time to decide, as I am a new home owner and finances are tight. Although I did not end up going with The Right Choice SOLELY due to my home warranty picking up some slack, I would highly recommend this company, Reuven in specific, to anyone who wants good service with no BS. I will be using The Right Choice for any HVAC needs in the future!!
Oct 5th, 2019

First thing one day I recieved a large check in the mail that stated that it was for a class action lawsuit where as Right Choice had open up a credit account in customer names without their permission. Right Choice shouldn't even be in business now. Still having a three year contract I had brought for maintenance for the Air Conditioner unit they installed for me. They talked me into getting a UV air scrubber at a price of $389 and to replace the UV bulb at the cost of $89 when the UV bulb light went out of the scrubber. Now I needed to replace the UV light which they said they would service for the cost of the replacement UV bulb. I was informed that the company was under new management and would not honor the contract I had sign and paid for with them. They agreed to install a replacement UV bulb for $300. That $89 less than the price I had paid for the whole original unit plus $250 dollars for installation even though I had paid for a service contract. All I can said about this company is "Buyer beware". This is the most corrupted company I have ever dealt with.
Jan 27th, 2024

Right choice initially saved the day in the dead heat of summer coming out the same day and replacing the circuit board on my furnace to get the AC up and working (although overcharged-I paid around $800). Fast forward 4 months later and the heater is not blowing hot air. I call them to check it out and they tell me the circuit board THEY installed was not compatible with the furnace and a part was out. This was after 2 technicians inspected and a expert district manager came out. This made no sense and they offered to take $800 off the new furnace price but would still be $3300(wow con artists). Luckily I have some common sense and had another great company (David Phend heating and air) come inspect the circuit board. David was phenomenal with his communication and let me know that right choice left the instruction manual for the circuit board in the attic and Right Choice installed the wiring incorrectly on their own part! Needless to say -David re-wired it in 15 minutes and only charged me an hour of labor! Thank you David for saving me $3000 and to never use or recommend Right Choice for their shady business practices! Stay far away
Apr 8th, 2019