Weather Machines Inc Air Conditioning and Heating

Our home's thermostat recently began intermittently failing. We called Weather Machines to service it, since their contact was on the thermostat. We described the exact issue, that unplugging and replugging the thermostat temporarily fixed the issue. To fix this, they charged $175. The technician was here for roughly an hour (tech charge is $95/hr, + flat rate service call $40 + parts) One month later the same issue started happening again. We had Weather Machines come out to investigate again. The tech was here for 5 minutes when he said we needed to replace the unit: $435 + labor for WiFi connected (our model) or $265 + labor for non-Wifi connected. We declined this, since we were not anticipating the charge. They will STILL charge you the $95/hr + flat rate service call $40 for a total of $135. We called to communicate our frustration that we were being billed twice for the same issue. One sentence in, the receptionist interrupted me, said the work was billable, and that we needed to pay. The company also claims we didn't communicate the original intermittent problem and that their repairs are not guaranteed. We will be looking for a different contractor, since we don't feel like we can trust this contractor's work without budgeting for repeated service call charges.
Nov 11th, 2023

We researched & received referrals for HVAC replacement. After getting estimates, we decided to use Weather Machines for the project. Can't say enough good things about our experience. Excellent customer service, so comfortable having them in my home, patient with questions & efficient equipment. Scott & team got our new heat/AC installed on time & working perfectly.  Highly recommend this local company!
Jan 27th, 2023

The technician came on time. He didn't introduce himself and was grumpy from the start.  He insisted on changing a filter in the furnace before even looking at my air conditioner - which was what I called about. He then told me we either needed $1000 of work to recharge our air conditioner or multiple thousands (wouldn't even suggest a ballpark price) to replace the unit.  He charged $140 for no actual help.
May 5th, 2022

I want to sing the praises of scott from weather machines. To begin with he was always on time and responsive to my calls. I had a lot of questions and he was patient and took the time to explain....more than once as I kept on coming up with new questions. This company just installed heating and air for a friend and two others in their complex and they had nothing but good things to say about Scott and the installers. I would recommend this company to others!
Dec 25th, 2020

Feb 22nd, 2020