The UPS Store

Lindsey W _{on Google}

Jan 1st, 2024

They are always super help and get you in and out quickly.

Teri Brantley _{on Google}

Dec 30th, 2023

They are very friendly and efficient here. Even when it gets a little crowded, they move things along quite well. And they do this with a smile and a friendly manner. They also know their business very well.

Athena Cosio _{on Google}

Aug 25th, 2023

stopped by at 4:50PM on 9/2/23, I was second person inside while other person was at the counter explaining to UPS employee what she was requesting/needing (something about moving into her new address coming up).The UPS worker replied "if you let me get a word in I could respond, but you haven't let me get a word in to explain we cannot forward your mail". The customer seemed to understand the point of not forwarding the mail and she was still trying to explain what she was requesting from UPS. The UPS employee told the customer she needs to calm down because clearly she upset because he could see it in her face, she said your embarrassing me in front of your customer (me) and he was not listening. The UPS employee continued to insult the older female as he stood behind the counter two young daughters that were standing along him on the right side and the left side. I witnessed another UPS employee walking by looking but not coming out to deescalate the unnecessary insults from the UPS employee. Then a female came out looked like possibly the mother of the two young girls and she went to the UPS employee who then explained that this customer is completely out of control, he's trying to explain to her that her mail cannot be forwarded and this elderly women stood there and said loudly "excuse me, I'm the customer here, your speaking about me, I'm right here". The UPS female did not try to help the customer either , just listened the the "story from the UPS employee that basically confined to insult this elderly women. The customer left and said she's done with them. I'm sharing what I witnessed as this was completely unfair on the customers behalf, this UPS employee should be terminated for the insults towards this older lady. As far as my own transaction, the young daughter in the middle possibly 10 or 12 yrs old used the scanner and the register and completed my transaction at 04:53PM. There are many laws in the state of California. This UPS store needs to be evaluated immediately.

Hillary Proctor _{on Google}

Apr 12th, 2023

First of all, give Ben a raise or some kind of bonus. Every time I go in there he is working so hard, trying to meet everyones postal needs and is so kind to each and every person. I go to this store at least a few times a month for Amazon returns and random things. This week I went in to get my daughters birth certificate form notarized. Ben was so nice and immediately helped me out and notarized the form. He was quick and professional, it was a painless process and I have had bad notary experiences in the past at other places. I will definitely be coming back here if I need more things notarized. I wanted to write a review because Ben was the poster child for customer service and he deserves to be seen!

Jim McCarthy _{on Google}

Mar 21st, 2023

Excellent service from Courtney today. I had a lot of documents to shred, and she was very helpful to I could get everything loaded into the secure bin. Everyone else in the store was courteous, as well. Good, fast experience. Thank you!