Chase Bank

Had such a great experience and great customer service. Maureen went out of her way to find a solution for me, no questioned asked. Even thought it was a bit of struggle to find what it is I needed, she took her time and made sure my issue was resolved. Thank you so much for the great customer service and experience. Keep up the great work and thank you for being so kind.
Feb 28th, 2023

Excellent service
Oct 30th, 2022

This is a great location and very convenient. They have 20 minute parking next to the bank and lots of parking close by if you want extra time. There's also coffee, grocery and pharmacy locations in the proximity that make it easy to do a few things without having to drive all over the place.
Sep 29th, 2022

Aug 30th, 2022

Worst customer service ever. I have a chase credit card, checking account and Merril lynch. I went in person today because I had a bill that had some surf wax or something on the corner. I asked to exchange it. A snippy girl interrupted me and grabbed the bill from the teller. Her name is Teri. She said she is the manager on duty. She said this is "contaminated" money we can't exchange it. What? This is while they are passing the bill around with no gloves on etc. All during covid. I don't think Teri was wearing a mask either. I'd never seen her before so I told her I'm a good customer. She got even more rude.  I said what if I go clean it off with something and she said no, it would be more contaminated. Then a girl yells from another teller spot "why don't you go to a gas station." Unbelievable. I usually deal with the private bankers, Brad and Trevor, at this branch. They weren't there today.I said maybe I should bank at the gas station. They didn't care.Not only is Teri rude and incompetent, but she is also setting an example for the new teller. Everyone has same interest rates. Customer service is the difference. I would like to get a call from Chase.Might be time to change my accounts.
Jan 5th, 2022